Shuttle & Parking Operations Coordinator - Onsite

UNC Health Careers; Chapel Hill (NC); On-site; USD 29,000 - 41,000; Full time

Job summary

UNC Health in Chapel Hill is seeking a Transportation Parking Supervisor to oversee daily shuttle and parking operations across its facilities. The role focuses on safe, efficient, and customer-centered service, with a Fri-Mon 10-hour shift, onsite with standard 40-hour week.

Requires a High School diploma or GED and at least 3 years of clerical/administrative experience. Salary range listed per hour; compensation offers depend on experience and internal equity.

Qualifications

• Three (3) years of clerical or administrative experience.
• If Bachelor's degree, one (1) year of clerical or administrative experience.
• If Associate's degree, two (2) years of clerical or administrative experience.
• High School diploma or GED required.

Responsibilities

• Oversees shuttle drivers and parking enforcement staff to ensure effective daily operations and staffing coverage.
• Manages shuttle services to ensure safe, timely, and reliable transportation; monitors routes and addresses delays.
• Oversees parking enforcement activities and ensures space availability.
• Promotes excellent customer service by addressing concerns and ensuring positive interactions with patients, visitors, and staff.
• Supervises staff performance, provides coaching and feedback, and ensures policy compliance.
• Ensures adherence to safety standards, investigates incidents, and implements corrective actions.
• Maintains communication with leadership, Police/Security, and hospital departments.
• Prepares reports and identifies opportunities for process improvement and enhanced service delivery.

Skills

Customer service

Staff supervision

Communication

Education

High School diploma or GED

Bachelor's degree

Associate's degree

Job description

UNC Health in Chapel Hill is seeking a Transportation Parking Supervisor to oversee daily shuttle and parking operations across its facilities. The role focuses on safe, efficient, and customer-centered service, with a Fri-Mon 10-hour shift, onsite with standard 40-hour week.

Requires a High School diploma or GED and at least 3 years of clerical/administrative experience. Salary range listed per hour; compensation offers depend on experience and internal equity.