Administrative Coordinator, Housing Programs

Ywc; Charlotte (NC); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Dental Insurance

Vision Insurance

Life Insurance

Short-term Disability Insurance

9 Paid Holidays

Job summary

YWCA Central Carolinas seeks an on-site Administrative Support role to assist the Housing program. Responsibilities include data entry, correspondence, and coordinating admissions for Women In Transition (WIT) participants.

The position requires at least an Associate’s Degree and 2 years of office experience, with CPR/First Aid certification maintained. A strong focus on confidentiality and crisis response is essential.

Qualifications

• Minimum Associate’s Degree or equivalent business courses/technical training required.
• Bachelor’s Degree in Social Work, Counseling, Psychology or similar field preferred.
• Minimum of two years of office work experience.
• Experience responding to high volume crisis calls is required.
• CPR/AED/First Aid certification required and must be maintained.

Responsibilities

• Provides Administrative Support for the WIT Program.
• Maintains mass communications with participants on events and resources.
• Manages rent and late fee processing.
• Inputs all new admits into HMIS within 24 hours.
• Coordinates the Admission Process for WIT Program and intake sessions.
• Supports volunteers, donors and community partners.
• Provides Program & Facility Support.

Skills

Data entry

Written & phone correspondence

Volunteer coordination

Google Workspace

Microsoft Office

Education

Associate’s Degree or equivalent

Bachelor’s Degree in Social Work/Counseling/Psychology or similar

CPR/First Aid/ AED certification

Tools

HMIS Bitfocus

HMIS reports

Office equipment

Job description

YWCA Central Carolinas seeks an on-site Administrative Support role to assist the Housing program. Responsibilities include data entry, correspondence, and coordinating admissions for Women In Transition (WIT) participants.

The position requires at least an Associate’s Degree and 2 years of office experience, with CPR/First Aid certification maintained. A strong focus on confidentiality and crisis response is essential.