Administrative Coordinator - Field Support - $18.00

Europcar España; Tulsa (OK); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Medical, Vision, Dental

401k

Employee discounts

Referral bonus

Life Insurance

AD&D Insurance

Flexible spending account

Parental leave

Employee assistance program

Job summary

Fox is seeking a detail-oriented Administrative Coordinator - Field Support to back-office processes across Fox locations, including demand letter processing, certified mail, and stolen-vehicle documentation. This role involves daily mail coordination, handling confidential information, and maintaining accurate contract notes.

The position focuses on organized procedures, repeatable tasks, and ensuring timely processing of letters and records.

Qualifications

• Prior experience in administrative/operations support, risk, or compliance roles.
• Strong attention to detail and documentation accuracy.
• Ability to handle confidential and sensitive information responsibly.
• Comfort with contract systems and internal documentation tools.
• Strong organizational and time-management skills.
• Proven ability to manage repetitive, process-driven tasks.
• Experience with certified mail, legal notices, or collections support.
• Experience in rental car, fleet, or asset-based operations is preferred.

Responsibilities

• Demand Letter Processing and Certified Mail: generate letters, review activity, apply fees, mail certified letters, track delivery, and manage overseas letters when required.
• Stolen Vehicle Escalation Support: scan and distribute documentation, prepare packages, and support reporting when contracts are open.
• Mail and Administrative Support: sort incoming mail, ship outgoing mail, maintain records for audits and legal reviews.

Skills

Attention to detail

Documentation accuracy

Organizational skills

Time management

Confidential information

Contract systems

Process-driven work

Certified mail

Fleet/asset ops

Job description

## Administrative Coordinator - Field Support - $18.00Solicitarremote type: Régimen de oficina totallocations: Tulsatime type: A tiempo completoposted on: Publicado hoyjob requisition id: JR113466## **Job Description**Fox is seeking a steady, detail-oriented Field Support Coordinator to support critical back-office processes that keep our locations running smoothly and protect company assets. This role focuses on demand letter processing, certified and international mailings, support for stolen vehicle documentation, and daily mail coordination for Fox locations nationwide.If you like organized work, clear procedures, and knowing that your accuracy and follow-through actually matter, this role offers consistency, responsibility, and a chance to be part of the backbone of our operations.**Primary responsibilities:****Demand Letter Processing and Certified Mail:*** Generate Demand Letters for all Fox locations using an established template.* Review recent contract activity weekly, including weekend activity, to ensure timely processing.* Access individual rental contracts to determine whether payment attempts can be made.* Document Demand Letter activity, payment attempts, and credit card outcomes accurately within contract notes.* Apply Demand Letter fees in accordance with company procedures.* Prepare and mail certified Demand Letters, including green cards and certified mail receipts.* Accurately complete envelopes with correct customer information and tracking details.* Track certified mail delivery and verify delivery status when needed.* Coordinate overseas Demand Letters via FedEx when required.* Manage secondary Demand Letters for designated Florida locations in accordance with established timelines.**Stolen Vehicle Escalation Support:*** Scan and distribute Demand Letter documentation and returned receipts to field locations when contracts remain open.* Prepare complete documentation packages, including required contracts and customer records, to support stolen-vehicle reporting.* Submit completed packages for review and approval before escalation.* Support designated field contacts responsible for reporting vehicles as stolen**.****Mail and Administrative Support:*** Sort incoming mail daily.* Prepare and ship outgoing mail to corporate locations on a scheduled basis.* Mail tickets and required documentation according to established timelines.* Maintain organized records to support audits, legal review, and operational follow-u**p.****Qualifications:*** Prior experience in administrative, operations support, risk, or compliance-related roles.* Strong attention to detail and documentation accuracy* Ability to handle confidential and sensitive information responsibly* Comfort working within contract systems and internal documentation tools* Strong organizational and time-management skills.* Proven ability to manage repetitive, process-driven work consistently.* Experience with certified mail, legal notices, or collections support.* Experience in rental car, fleet, or other asset-based operations is preferred.**We offer:*** Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus* Company-paid Life Insurance* Company-paid AD&D Insurance* Flexible spending account* Parental leave* Employee assistance program**We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All employment decisions, including hiring, promotion, discipline, and discharge, will be based on merit, competence, performance, and business needs.**