Administrative Coordinator, Counseling Services

Jacksonville State University; Jacksonville (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Tuition assistance

Paid time off

Employee Assistance Program

Job summary

Jacksonville State University’s Counseling Services department seeks an Administrative Assistant to perform clerical and secretarial work, manage office records, and support routine operations with independence within established guidelines.

The role involves confidential interactions with students and staff, calendar coordination, and assisting with events, materials, and outreach while maintaining professional services billing and records.

Qualifications

• High School diploma or equivalent, plus 4 years clerical/administrative experience.
• Ability to handle confidential information and maintain privacy.
• Strong organizational and calendar management skills.
• Excellent written and verbal communication.

Responsibilities

• Provides confidential administrative support to Counseling Services.
• Manages calendars, arranges meetings, and composes correspondence.
• Provides general customer service to students, faculty, staff, and stakeholders.
• Works in stressful situations with emotionally distressed students in crisis.
• Maintains electronic and paper counseling records.

Skills

Administrative support

Calendar management

Customer service

Confidentiality

Education

High School diploma or equivalent

Bachelor's degree (preferred)

Tools

Microsoft Office

Electronic records management

Job description

Jacksonville State University’s Counseling Services department seeks an Administrative Assistant to perform clerical and secretarial work, manage office records, and support routine operations with independence within established guidelines.

The role involves confidential interactions with students and staff, calendar coordination, and assisting with events, materials, and outreach while maintaining professional services billing and records.