Administrative Coordinator / BH / Alamance Behavioral Health Office

RHA Health Services, LLC; United States; On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

PayActiv

Discount program

Paid Time Off

Health insurance

401(k) retirement savings program

Wellbeing programs

CPR training

Job summary

RHA Health Services, LLC seeks an Administrative Coordinator at the Alamance Behavioral Health office to handle front desk and administrative duties with accuracy and timeliness, in line with policies. You will support clinical and administrative teams and coordinate patient intake, scheduling, and records management.

The role offers benefits for full-time staff, training opportunities, and a supportive team environment.

Qualifications

• High School Diploma or GED required.
• Experience in medical office administration/reception preferred.
• Valid driver’s license and automotive insurance.
• Proficient with computers and Microsoft Office including Excel, PowerPoint, and Outlook.
• Excellent verbal, written and interpersonal communication skills.

Responsibilities

• Greeting visitors, obtaining intake paperwork and demographic information, answering phones, scheduling appointments, and verifying current insurance coverage for consumers.
• Coordinating closely with clinical and administrative teams in order to provide high quality services to consumers in a positive and efficient manner.
• Checking clients in and out, managing medical records requests, collecting copays, maintaining office supplies, and performing related administrative duties.
• Performing general office duties including typing documents, forms, and spreadsheets, distributing mail, etc.

Skills

MS Office

Communication skills

Reception experience

Customer service

Education

High School Diploma or GED

Tools

Excel

PowerPoint

Outlook

Job description

Job Overview

We are hiring for: Administrative Coordinator / BH / Alamance Behavioral Health Office Type: Regular. If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Ensures all administrative and front desk duties are handled in an efficient, accurate, and timely manner and is in accordance with company policies and procedures.

Pay Rate: $18.00 per hour.

Job Responsibilities

• Greeting visitors, obtaining intake paperwork and demographic information, answering phones, scheduling appointments, and verifying current insurance coverage for consumers.
• Coordinating closely with clinical and administrative teams in order to provide high quality services to consumers in a positive and efficient manner.
• Checking clients in and out, managing medical records requests, collecting copays, maintaining office supplies, and performing related administrative duties.
• Performing general office duties including typing documents, forms, and spreadsheets, distributing mail, etc.

Job Requirements

• High School Diploma or GED required.
• Experience in medical office administration/reception preferred.
• Valid Driver’s license and automotive insurance.
• Proficient with computers and Microsoft Office including Excel, PowerPoint, and Outlook.
• Excellent verbal, written and interpersonal communication skills.

Pre‑employment Screening

• Complete criminal background.
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing.
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required).
• Positions that require driving: Proof of driver’s license, driver’s insurance, and vehicle, IF required for providing transportation for individuals.

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only).
• Health/Insurance (full-time employees only).
• 401(k) retirement savings program.
• Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees).
• Training: Free CPR, first aid, and job‑specific training opportunities.

*contract/contingent workers and interns do not qualify for any of the above benefits.

EEO Statement

RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

At RHA Health Services, the people we serve and support are at the very center of everything we do. Throughout Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee, we provide high-quality care to individuals with intellectual/developmental disabilities. In North Carolina and Pennsylvania, we also provide behavioral health services to support people with mental health and substance use needs and provide services for those who are Deaf and Hard of Hearing. Since 1989, we have partnered with and celebrated people achieving their personal goals, building meaningful connections, experiencing positive outcomes in health and wellness, and more.

If you share our passion, there is a place for you at RHA Health Services. From inpatient care to community-based services, from in‑home support to facilities of all sizes, RHA offers a range of settings where you can apply your unique skillset. Many of our employees also experience opportunities for career growth and continued education. RHA is accredited by the Commission on Accreditation of Rehabilitation Facilities and the Council on Quality and Leadership, and we are committed to providing the highest quality of care. At RHA, we believe we all deserve the chance to live our best possible lives. We want you to join our team of compassionate professionals.

To learn more, visit rhahealth.org or email us at [e-mail].

RHA Health Services – Where Compassion Meets Career.