Talent Acquisition Support Specialist

RHA Health Services, LLC; Charlotte (NC); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Payactiv: early access to earned wages

Employee perks and discount program

Paid Time Off

Health/Insurance

401(k) retirement savings program

Wellbeing Programs

Job summary

RHA Health Services is seeking a Talent Acquisition Support Specialist to assist with recruitment and onboarding activities. You will work closely with the recruitment team, solutions center, and operations to maximize hiring effectiveness and provide excellent customer service to candidates and partners.

The role requires 3+ years of administrative experience, with 2+ years in recruitment or HR preferred. Knowledge of Workday and Zendesk is highly valued, and the position supports onboarding in

Qualifications

• 3+ years of related administrative experience.
• 2+ years in recruitment, onboarding, or HR preferred.
• Associates degree required; Bachelor’s degree preferred.
• Proficiency with Workday, MS Office, HireRight and Zendesk.

Responsibilities

• Track and document hiring partner status.
• Prepare and extend offers per compliance to RHA requirements.
• Resolve process, policy, and inquiry issues related to recruitment and onboarding.
• Provide training and technical support to end users on HR systems.
• Assist in onboarding events to ensure hires are efficiently onboarded with all information in a timely manner.
• Process background checks and other required checks during onboarding.
• Manage Workday processes after offers and third-party accounts for onboarding.
• Gather and process paperwork for recruitment and solutions center.
• Ensure new hires have technical assistance to set up hardware and software.
• Support workforce recruiting plans at the unit/department level.
• Assist with recruiting and sourcing when needed.

Skills

Communication skills

Presentation skills

Customer service

Project management

Analytical skills

Education

Associates degree

Bachelor’s degree

Tools

Workday ATS

MS Office

HireRight Knowledge

Zendesk Knowledge

Job description

We are hiring for: Talent Acquisition Support Specialist Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! This is a vital role designed to provide best in class experience for to support RHA Health Services employees and all partners involved in the hiring process. This position is responsible for assisting with a variety of recruitment and onboarding activities, and work closely with the recruitment team, solutions center, and operations. This person may cross function between recruitment and HR Solutions Team maximize the effectiveness of the hiring and onboarding process, and will provide excellent customer service for all services offered in HR Solutions. You must reside in either North Carolina, New Jersey, Pennsylvania, Tennessee or Georgia to be considered

Position Requirements:

Required Experience: 3+ years of related administrative experience Preferred Experience: 2+ years in recruitment, onboarding, or HR. Required Education: Associates degree Preferred Education: Bachelor’s degree Preferred Computer Applications: Workday ATS, MS Office, Hire Right and ZenDesk Knowledge, Skills and Abilities

• Demonstrate excellent communication and presentation skills and ability to provide high level of customer service.
• Apply strong and innovative problem solving and analytical skills to thoughtfully and tactfully navigate barriers to progress.
• Manage projects simultaneously while working under pressure to meet deadlines.
• Display strong organizational skills and attention to detail.
• Demonstrated organizational skills, with a keen focus on delivering business results.
• Ability to deliver results with little supervision in a dynamic and oftentimes ambiguous environment.
• Proven effective consulting skills, with an ability to drive impact.

Responsibilities:

• Track and compose documentation for hiring partners on new hire status
• Prepare and execute offers adhering to all compliance according to RHA requirements and job specific requirements
• Work with managers to resolve process related, some policy related, and procedures issues and/or inquires related to recruitment, onboarding, and hiring
• Assist in providing training and technical support to end users on all recruitment and HR related systems and applications
• With guidance from recruitment team and hiring manager, responsible for on-boarding events to ensure hires are efficiently onboard with all information in a timely manner
• Process background checks and all other requires checks during onboarding
• Manage Workday process after offer
• Assist in managing third party accounts associated with onboarding
• Gather and process paperwork for recruitment and solutions center
• Ensure new hires have technical assistance to properly set up their hardware and software
• Assist in developing, implementing, and supporting workforce recruiting plans at the unit/department level
• Assist with recruiting and sourcing when needed
• Assist in laying the groundwork for team member engagement during the onboarding process.
• Responsible for ensuring compliance with all local, state and federal regulatory employment guidelines.
• Focused on providing a great candidate experience at every opportunity
• All other duties assigned

Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday
• Employee perks and discount program: to help you save money
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities
• *contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement

RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. At RHA Health Services, the people we serve and support are at the very center of everything we do. Throughout Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee, we provide high-quality care to individuals with intellectual/developmental disabilities. In North Carolina and Pennsylvania, we also provide behavioral health services to support people with mental health and substance use needs and provide services for those who are Deaf and Hard of Hearing. Since 1989, we have partnered with and celebrated people achieving their personal goals, building meaningful connections, experiencing positive outcomes in health and wellness, and more. If you share our passion, there is a place for you at RHA Health Services. From inpatient care to community-based services, from in‑home support to facilities of all sizes, RHA offers a range of settings where you can apply your unique skillset. Many of our employees also experience opportunities for career growth and continued education. RHA is accredited by the Commission on Accreditation of Rehabilitation Facilities and the Council on Quality and Leadership, and we are committed to providing the highest quality of care. At RHA, we believe we all deserve the chance to live our best possible lives. We want you to join our team of compassionate professionals. To learn more, visit rhahealth.org or email us at [e-mail]. RHA Health Services – Where Compassion Meets Career.