Resident Care Coordinator

RHA Health Services, LLC; Town of Easton (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Payactiv

Employee perks and discount program

Paid Time Off

Health/Insurance

401(k) retirement savings

Wellbeing programs

Training opportunities

Job summary

RHA Health Services is seeking a Resident Care Coordinator to coordinate medical, psychiatric, and dental appointments and communications with care teams. This role guides residents toward independent living and supports development of individualized plans.

The position requires travel between sites and at least an associate degree with 4 years of experience, or a bachelor’s with 2 years, or a master’s with 1 year. Regular schedule Mon–Fri 8am–4pm.

Qualifications

• Master’s degree or higher with 1 year of relevant experience, or Bachelor’s with 2 years, or Master’s with 1 year.
• Degree in related field required for direct support roles.
• Experience serving individuals with intellectual/developmental disabilities or autism is preferred.

Responsibilities

• Coordinate and schedule medical, psychiatric, and dental/vision appointments with providers.
• Communicate with physicians, nurses, and behavioral health staff regarding residents’ medical needs.
• Record and track health care activities and maintain required documentation.
• Perform Direct Support Services when needed.
• Travel between sites to support residents and programs.

Skills

Coordination

Communication

Documentation

Time management

Travel readiness

Education

Master's degree

Bachelor's degree

Associate degree

Tools

MS Office

Job description

We are hiring for: Resident Care Coordinator Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, The Resident Care Coordinator is responsible for coordinating client care related to scheduling of and communication following appointments, transportation, and insurance. In addition, this position guides and assists individuals to live and function as independently as possible in the community and participates in the development and implementation of individual program plans and coordination for the provision of specialized services. This position requires the position to travel between sites on a regular basis. This position requires at least an associates degree with 4 years of work experience, OR a bachelor's degree with 2 years of experience, OR a masters degree and 1 year of work experience. Schedule: Mon - Fri 8am - 4pm, depending on Lab work and other scheduled doctor appointments.

Requirements

• A master’s degree or above from an accredited college or university and 1 year of work experience working directly with individuals with an intellectual disability or autism.
• A bachelor’s degree from an accredited college or university and 2 years of work experience working directly with individuals with an intellectual disability or autism.
• An associate’s degree or 60 credit hours from an accredited college or university and 4 years of work experience working directly with individuals with an intellectual disability or autism.

Responsibilities

• Coordinate and schedule medical, psychiatric and dental/vision appointments with doctors' offices, health care providers, laboratories along with communicating and liaison with physicians, nurses and other relevant behavioral health and health care professionals regarding the medical needs of the resident. ( 65%)
• Track all physical, health care ,dental , vision appointment . (10%)
• Prepare and complete all necessary documentation in accordance with program standards within required time frames as required. ( ie. MA 51) (10%)
• Perform Direct Support Services when needed (10%).
• Work on computer to perform the above duties - ongoing
• These are not all encompassed job responsibilities. Other duties may be assigned as necessary due to the needs of the program and residents served.

Pre-employment screening

• Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving
• Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities
• *contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement

RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. Throughout Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee, we provide high-quality care to individuals with intellectual/developmental disabilities. In North Carolina and Pennsylvania, we also provide behavioral health services to support people with mental health and substance use needs and provide services for those who are Deaf and Hard of Hearing. Since 1989, we have partnered with and celebrated people achieving their personal goals, building meaningful connections, experiencing positive outcomes in health and wellness, and more. If you share our passion, there is a place for you at RHA Health Services. From inpatient care to community-based services, from in-home support to facilities of all sizes, RHA offers a range of settings where you can apply your unique skillset. Many of our employees also experience opportunities for career growth and continued education. RHA is accredited by the Commission on Accreditation of Rehabilitation Facilities and the Council on Quality and Leadership, and we are committed to providing the highest quality of care. At RHA, we believe we all deserve the chance to live our best possible lives.

Candidate Account Help - Forget Login? Learn more about working at RHA Health Services

At RHA Health Services, the people we serve and support are at the very center of everything we do.

To learn more, visit rhahealth.org or email us at [e-mail].

RHA Health Services – Where Compassion Meets Career.