Human Resources Generalist

RHA Health Services, LLC; Town of Charlotte (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Payactiv early access to earned wages

Employee perks & discounts

Paid Time Off

Health Insurance (full-time)

401(k) retirement savings

Job summary

RHA Health Services, LLC seeks a Human Resources Generalist to support a multi-state IDD and Behavioral Health organization. You will partner with HRBPs to provide employee relations, recruitment, onboarding, compliance, benefits, performance mgmt, and acquisitions across six states.

Regular travel to support acquisitions and onsite ER needs is required. The role requires a Bachelor’s in HR or related field (or equivalent experience) and 2–4 years in HR, with strong knowledge of employment laws

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred; equivalent experience considered.
• 2–4 years of progressive HR experience, preferably in healthcare, IDD, or behavioral health.
• Experience supporting multi-state operations strongly preferred.
• Strong knowledge of employment laws and regulations (FMLA, ADA, FLSA, EEOC, state-specific requirements).
• Experience supporting employee relations investigations and documentation.
• Proficiency with HRIS systems, Microsoft Office Suite, and HR reporting.

Responsibilities

• Serve as a key resource to employees and managers on HR policies, procedures, and conflict resolution.
• Support HRBPs in conducting investigations related to employee complaints, workplace conduct, and performance issues.
• Draft documentation including corrective actions, coaching notes, and follow-up communications.
• Escalate sensitive or high-risk matters to HRBPs for resolution while ensuring timely follow-up.
• Partner with HRBPs to deliver consistent HR practices across multiple states.
• Support recruitment activities including posting jobs, screening candidates, and assisting in the onboarding process.
• Assist with administering performance management cycles, merit increases, and goal setting.
• Provide reporting, data analysis, and tracking of key HR metrics.
• Maintain accurate and confidential employee records in the HRIS system.

Skills

Employee relations

HR policies

Investigations

HR reporting

HRIS

Education

Bachelor's degree in HR or related field

Tools

Microsoft Office Suite

HRIS systems

Job description

We are hiring for: Human Resources Generalist Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The HR Generalist provides broad-based human resources support across a multi-state IDD and Behavioral Health organization. This role partners closely with several HR Business Partners to deliver high-quality employee relations support and ensure consistent application of policies and practices across six states. The HR Generalist serves as a first point of contact for employee inquiries, assists with investigations and coaching, and supports the full spectrum of HR functions including recruitment, onboarding, compliance, benefits, performance management, and acquisitions. This role requires strong interpersonal skills, sound judgment, and the ability to manage competing priorities in a fast-paced environment. Travel may be required at times, particularly to support acquisition activities and onsite employee relations needs.

DUTIES AND RESPONSIBILITIES

Employee Relations

• Serve as a key resource to employees and managers on HR policies, procedures, and conflict resolution.
• Support HRBPs in conducting investigations related to employee complaints, workplace conduct, and performance issues.
• Draft documentation including corrective actions, coaching notes, and follow-up communications.
• Escalate sensitive or high-risk matters to HRBPs for resolution while ensuring timely follow-up.

HR Operations & Support

• Partner with HRBPs to deliver consistent HR practices across multiple states.
• Support recruitment activities including posting jobs, screening candidates, and assisting in the onboarding process.
• Assist with administering performance management cycles, merit increases, and goal setting.
• Provide reporting, data analysis, and tracking of key HR metrics.
• Maintain accurate and confidential employee records in the HRIS system.

Compliance & Policy

• Ensure compliance with federal, state, and local employment laws across six states.
• Assist with policy interpretation and updates to ensure alignment with regulatory changes.
• Support audits and reporting requirements related to licensing, credentialing, and agency inspections.

Acquisitions & Integrations

• Participate in due diligence and transition activities for acquisitions, including employee file reviews, compliance crosswalks, and policy alignment.
• Support onboarding of acquired employees, ensuring seamless integration into systems, benefits, and culture.
• Assist HRBPs with communication and change management during acquisitions.

Other Responsibilities

• Support benefits administration, open enrollment, and leave management as assigned.
• Provide guidance and support on training initiatives and employee development programs.
• Participate in special HR projects and initiatives that advance organizational goals.
• Perform other related duties as assigned.

SUPERVISORY RESPONSIBILITIES

This position has no supervisor responsibilities.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred; equivalent experience considered.
• 2–4 years of progressive HR experience, preferably in healthcare, IDD, or behavioral health.
• Experience supporting multi-state operations strongly preferred.
• Strong knowledge of employment laws and regulations (FMLA, ADA, FLSA, EEOC, state-specific requirements).
• Experience supporting employee relations investigations and documentation.
• Proficiency with HRIS systems, Microsoft Office Suite, and HR reporting.
• Strong interpersonal and communication skills, with ability to build trust at all levels of the organization.
• Sound judgment, discretion, and ability to handle confidential information.
• Excellent organizational skills and ability to manage multiple priorities.
• Strong problem-solving and conflict resolution abilities.
• Ability to work independently while collaborating across HR and operational teams.
• Flexibility to adapt to changing priorities and business needs, including acquisition integration.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• This position operates in both office and field settings.
• Regular use of computers and office equipment.
• Ability to sit or stand for extended periods.
• Frequent travel required, including overnight stays.
• Occasional lifting or transporting of materials as needed.
• Some overnight travel may be necessary depending on organizational needs.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability. Pre‑employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

BENEFITS

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job‑specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits
• EEO Statement RHA is an equal opportunity employer.
• In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

ABOUT RHA

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you share our passion, there is a place for you at RHA Health Services. From inpatient care to community-based services, from in‑home support to facilities of all sizes, RHA offers a range of settings where you can apply your unique skillset. Many of our employees also experience opportunities for career growth and continued education. RHA is accredited by the Commission on Accreditation of Rehabilitation Facilities and the Council on Quality and Leadership, and we are committed to providing the highest quality of care. At RHA, we believe we all deserve the chance to live our best possible lives. We want you to join our team of compassionate professionals.

To learn more, visit rhahealth.org or email us at [e-mail].

RHA Health Services – Where Compassion Meets Career.