Administrative Coordinator, Alumni Engagement

Northampton Community College; Bethlehem Township (PA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement contribution 8%

NCC tuition waiver

25 days vacation/floating holidays

4-day workweeks during Summer

Job summary

Northampton Community College is hiring an Administrative Coordinator, Alumni Engagement, to support alumni relations programs, communications, and events. You will maintain records, assist with budgets, and help foster ongoing relationships between alumni and the College.

The role involves front-line service, coordinating craft fairs and events, and providing administrative support to the Director of the Center for Career Development & Alumni Engagement.

Qualifications

• Associate degree or relevant work experience.
• 1–3 years of administrative, customer service, event support, or higher education experience preferred.
• Strong written and verbal communication skills and attention to detail.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Responsibilities

• Serve as primary contact for alumni inquiries via phone, email, and in person.
• Coordinate alumni communications, newsletters, and events.
• Maintain alumni records in the database and support budget tracking.
• Assist with event planning, craft fairs, and on-site logistics.
• Attend board and committee meetings and take minutes.
• Provide clerical support to engage alumni, students, and employers.

Skills

Strong written and verbal comms

Excellent organizational skills

Strong interpersonal skills

Ability to manage multiple priorities

Customer service mindset

Education

Associate degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

The staff and faculty of Northampton Community College share a single goal: to help students transform their lives through education. It's a goal that reaps rewards thousands of times over the course of a career. Employees at Northampton receive competitive compensation and an array of benefits while working on campuses located in a region with a very high quality of life.

We invite you to consider applying for one of our currently available positions. For more information on the College, please visit www.northampton.edu. For more information on life in the Lehigh Valley, please visit https://www.northampton.edu/human-resources/life-in-the-area.htm.

NCC is strongly committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to identify their strengths or experiences in this area.

Administrative Coordinator, Alumni Engagement

This posting will close on: 10/07/2026

Position Summary

The Administrative Coordinator provides administrative, operational, and customer service support for alumni relations programs and activities. This position assists with alumni engagement initiatives, events, communications, database management, and office operations to help foster meaningful and lifelong relationships between alumni and the institution.

Essential Duties and Responsibilities

Administrative Support

• Serve as a primary point of contact for alumni inquiries via phone, email, and in person.
• Serve as an Alumni Association Board of Directors liaison.
• Assist with the development and distribution of alumni communications, including the monthly alumni newsletter, board emails, and event invitations.
• Maintain accurate alumni contact information and update records in the alumni database
• Support outreach efforts to increase alumni participation and engagement.
• Assist with the Alumni Account budget tracking, purchase requests, transfer of funds, and vendor communications.
• Prepare correspondence, reports, presentations, and meeting materials.

Event Coordination

• Ownership of planning, organizing, and implementing of the Fall and Spring Craft Fairs - crafter relations, registration, space reservations, and set-up
• Assist the Director in the development of Alumni affinity opportunities, and special programs.
• Attend board and committee meetings
• Coordinate alumni event logistics, including registrations, confirmations, materials, catering, and venue arrangements.
• Prepare event materials such as name badges, attendee lists, signage, and promotional items.
• Provide on-site support during events, including setup, registration, and follow-up activities.
• Manage office supplies and support general departmental operations.

Alumni Association Board Support

• Assist the Director with agenda development for Full Board and Executive Committee meetings. Attend and take minutes for all Board and Committee meetings.
• Send correspondence (email) to current and emeritus board members, and committee members.

Support Alumni and Student Engagement as Relates to Collaborative Events

• Assist the Director as needed identifying alumni interested in supporting the career development of NCC students through mentoring, networking, and career-related programs.
• Provide clerical support for initiatives to engage alumni, students, and employers.
• Support Career Development staff as needed.

Required Qualifications

• Associate degree (Minimum High School Diploma) or relevant work experience
• One to three years of administrative, customer service, event support, or higher education experience preferred.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Ability to manage multiple priorities and meet deadlines.
• Strong interpersonal skills and commitment to customer service.

Physical Requirements

• Ability to sit, stand, and work at a computer for extended periods.
• Occasional lifting of materials up to 25 pounds.
• Availability for occasional evening and weekend events.

Reports To

Director of the Center for Career Development & Alumni Engagement

Employment Status

Full Time

Key Competencies

• Customer Service
• Relationship Building
• Communication
• Event Coordination
• Organization and Time Management
• Attention to Detail
• Teamwork and Collaboration
• Problem Solving

Benefits Snapshot

The College offers a generous benefits package to Full-time employees. Just a few highlights of the benefits package include comprehensive medical plan options for you and your family (plus dental and vision), a College retirement contribution of 8% of your salary upon hire, NCC tuition waiver and an abundance of time off - up to 25 days' vacation/floating, 10 sick days, Four (4) day workweeks during Summer, Holidays (including a week+ break between Christmas and New Year's) - among other things! Please visit https://www.northampton.edu/about/working-at-ncc/employee-benefits/index.html for more details on the full array of benefits.