Administrative Coordinator, Alumni Engagement

Northampton Community College; Town of Bethlehem (NY); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision options

8% retirement contribution

Tuition waiver

Time off – up to 25 days

4-day workweeks in Summer

Holidays break

Descripción de la vacante

Northampton Community College invites applications for an Administrative Coordinator, Alumni Engagement. The role supports alumni relations programs, communications, and office operations to strengthen lifelong relationships between alumni and NCC.

The position involves event planning for Fall/Spring fairs, board liaison work, and managing alumni communications. Requires strong organizational skills, customer service mindset, and proficiency with Microsoft Office.

Formación

• Associate degree or relevant work experience required.
• 1-3 years of administrative, customer service, event support, or higher education experience preferred.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.

Responsabilidades

• Provide administrative, operational, and customer service support for alumni relations programs and activities.
• Serve as primary contact for alumni inquiries via phone, email, and in person.
• Coordinate planning and execution of alumni events and communications.
• Maintain accurate alumni contact information and update records in the alumni database.
• Assist with budget tracking, vendor communications, and reporting materials.

Conocimientos

Administrative support

Customer service

Event coordination

Communication

Office software

Educación

Associate degree

Herramientas

Alumni database

Microsoft Office

Descripción del empleo

The staff and faculty of Northampton Community College share a single goal: to help students transform their lives through education. It's a goal that reaps rewards thousands of times over the course of a career. Employees at Northampton receive competitive compensation and an array of benefits while working on campuses located in a region with a very high quality of life. We invite you to consider applying for one of our currently available positions. For more information on the College, please visit www.northampton.edu. For more information on life in the Lehigh Valley, please visit https://www.northampton.edu/human-resources/life-in-the-area.htm. NCC is strongly committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to identify their strengths or experiences in this area.

Administrative Coordinator, Alumni Engagement

Position Summary

The Administrative Coordinator provides administrative, operational, and customer service support for alumni relations programs and activities. This position assists with alumni engagement initiatives, events, communications, database management, and office operations to help foster meaningful and lifelong relationships between alumni and the institution.

Essential Duties and Responsibilities

• Administrative Support
• Serve as a primary point of contact for alumni inquiries via phone, email, and in person.
• Serve as an Alumni Association Board of Directors liaison.
• Assist with the development and distribution of alumni communications, including the monthly alumni newsletter, board emails, and event invitations.
• Maintain accurate alumni contact information and update records in the alumni database
• Support outreach efforts to increase alumni participation and engagement.
• Assist with the Alumni Account budget tracking, purchase requests, transfer of funds, and vendor communications.
• Prepare correspondence, reports, presentations, and meeting materials.

Event Coordination

• Ownership of planning, organizing, and implementing of the Fall and Spring Craft Fairs – crafter relations, registration, space reservations, and set-up
• Assist the Director in the development of Alumni affinity opportunities, and special programs.
• Attend board and committee meetings
• Coordinate alumni event logistics, including registrations, confirmations, materials, catering, and venue arrangements.
• Prepare event materials such as name badges, attendee lists, signage, and promotional items.
• Provide on-site support during events, including setup, registration, and follow-up activities.
• Manage office supplies and support general departmental operations.

Alumni Association Board Support

• Assist the Director with agenda development for Full Board and Executive Committee meetings.
• Attend and take minutes for all Board and Committee meetings.
• Send correspondence (email) to current and emeritus board members, and committee members.

Relates to Collaborative Events

• Support Alumni and Student Engagement as Relates to Collaborative Events
• Assist the Director as needed identifying alumni interested in supporting the career development of NCC students through mentoring, networking, and career-related programs.
• Provide clerical support for initiatives to engage alumni, students, and employers.
• Support Career Development staff as needed.

Required Qualifications

• Associate degree (Minimum High School Diploma) or relevant work experience
• One to three years of administrative, customer service, event support, or higher education experience preferred.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Ability to manage multiple priorities and meet deadlines.
• Strong interpersonal skills and commitment to customer service.

Physical Requirements

Ability to sit, stand, and work at a computer for extended periods. Occasional lifting of materials up to 25 pounds. Availability for occasional evening and weekend events.

Reports To: Director of the Center for Career Development & Alumni Engagement
Employment Status: Full Time

Key Competencies

• Customer Service
• Relationship Building
• Communication
• Event Coordination
• Organization and Time Management
• Attention to Detail
• Teamwork and Collaboration
• Problem Solving

Benefits Snapshot

The College offers a generous benefits package to Full-time employees. Just a few highlights of the benefits package include comprehensive medical plan options for you and your family (plus dental and vision), a College retirement contribution of 8% of your salary upon hire, NCC tuition waiver and an abundance of time off – up to 25 days’ vacation/floating, 10 sick days, Four (4) day workweeks during Summer, Holidays (including a week+ break between Christmas and New Year’s) – among other things! Please visit https://www.northampton.edu/about/working-at-ncc/employee-benefits/index.html for more details on the full array of benefits.

Additional Information

Welcome to the career site for Northampton Community College. We are an innovative, student-centered institution with an exceptional faculty and staff who are dedicated to providing quality educational opportunities for the diverse communities we serve. We invite you to view our open positions and feel free to apply for any positions in which you are interested in and qualified for. If you are a current employee of NCC, please login to your Workday account and use the internal career worklet to apply. Northampton encourages candidates to provide qualifications beyond the standard on-line application. A personalized cover letter, resume, unofficial transcripts, and contact information for 3 professional references, are examples of information that serve to highlight your accomplishments and distinguish yourself from other applicants. When viewing specific job opportunities, be sure to take note of any additional special materials candidates are asked to supply. We appreciate your interest in employment at Northampton Community College and wish you the best in your career search.

Title IX and Security

Title IX Please visit www.northampton.edu/titleix for information on the College's Title IX Policy, Title IX Coordinator and Deputies, contact information and resources. Availability of Annual Security and Fire Safety Report The Annual Security and Fire Safety Report is currently available online. Click here to view. The report contains information regarding campus safety and security including topics such as : campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the College will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Non-Campus buildings or property owned or controlled by the College or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years. A paper copy will be provided upon request. If you would like to receive a paper copy of the Annual Security and Fire Safety Report, stop by the NCC Public Safety Office at 3835 Green Pond Road, Bethlehem, PA 18020 or request that a copy be mailed to you by calling 610.861.5588 or emailing [e-mail].