ADMINISTRATIVE COORDINATOR 4

State of Louisiana; Baton Rouge (LA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance Coverage

Parental Leave

Holidays and Leave

Retirement Plans

Job summary

The Louisiana Department of Revenue is seeking an Administrative Coordinator 4 to join the Debt Recovery division in Baton Rouge. You will handle inbound calls, assist agencies with debt-related processes, and coordinate transfers into the department’s case management system.

Typical responsibilities include deposit processing, monthly payment reports, and memo generation for agencies. A focus on following policies and critical thinking is essential for success in this role.

Qualifications

• Three years of experience in administrative services.
• Experience substitution: every 15 semester hours earned equals six months of experience.
• Follow, reinforce, adapt, or develop policies to stay compliant with laws and Civil Service rules.
• Ability to analyze information objectively and form logical conclusions.

Responsibilities

• Receive and respond to incoming telephone calls and correspondence pertaining to participating agencies.
• Assist agencies with problems/questions regarding file transfers, correspondence and reimbursements notices for collections of non-tax debt.
• Assist other State agencies in transferring debt files into the department's case management system.
• Process daily deposits received and create deposit slips.
• Generate monthly payment reports and creates payment memos for each of the agencies on monthly basis.

Skills

Accepting Direction

Following Policies

Thinking Critically

Job description

About This Job

At the Louisiana Department of Revenue, we are dedicated to fairly and efficiently administering the state’s tax laws to ensure compliance while providing exceptional customer service. We are committed to fostering public trust, enhancing economic growth, and maximizing revenue collection to support essential services that benefit all citizens of Louisiana.

About This Job

At the Louisiana Department of Revenue, we are dedicated to fairly and efficiently administering the state’s tax laws to ensure compliance while providing exceptional customer service. We are committed to fostering public trust, enhancing economic growth, and maximizing revenue collection to support essential services that benefit all citizens of Louisiana.

We’re looking for an Administrative Coordinator 4 to join our Debt Recovery division!

An Ideal Candidate Should Possess The Following Competencies:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.

Minimum Qualifications

Three years of experience in administrative services.

Experience Substitution

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

Job Duties and Other Information

In This Role, You Will:

• Receive and respond to incoming telephone calls and correspondence pertaining to participating agencies.
• Assist agencies with problems/questions regarding file transfers, correspondence and reimbursements notices for collections of non-tax debt.
• Assist other State agencies in transferring debt files into the department's case management system.
• Process daily deposits received and create deposit slips.
• Generate monthly payment reports and creates payment memos for each of the agencies on monthly basis.

Position-Specific Details

Appointment Type: Probational Appointment, Job Appointment, Promotional or Detail to Special Duty

Compensation: The salary offered will be determined based on qualifications and experience.

This posting may be used to fill vacancies in other divisions available within the Louisiana Department of Revenue within 90 days of the closing date.

A Tax and Natural Disaster Clearance will be conducted on all selected applicants to validate the timely submission of tax returns and payments. It is a requirement that all Revenue employees must adhere to all tax laws of the State of Louisiana.

LA R.S.15:587.5, 587.6 and the IRS require the Louisiana Department of Revenue to conduct a criminal history records check of a prospective employee who will access federal tax information to perform job duties. Any applicant who receives and accepts a conditional offer of employment will require a completed criminal history records check prior to his or her first day of work.

If you are applying for a position using the baccalaureate option you may apply 90 days prior to receipt of your degree, however the effective date of the appointment cannot be prior to your graduation date. Please contact the HR representative listed below to ensure that your application is accepted as eligible.

Contact Information

For further information about this vacancy contact:

Alexis Bowser

Louisiana Department of Revenue

Human Resources Division

P.O. Box 66378

Baton Rouge, LA 70896

[e-mail]

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave

Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement

State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others