Administrative Coordinator 3
State of Louisiana
A complete application in a minute
Tailored resume and cover letter, ready to send.
Benefits offered by this job
Job summary
The Patient's Compensation Fund (PCF) in Baton Rouge seeks an Administrative Coordinator 4 Lead to handle complex administrative duties, leadership support, and backup daily deposits in Prism. You will interact with agency heads and supervise staff while exercising independent judgment and ensuring confidentiality.
Qualified candidates have strong organizational skills, critical thinking, and a proven track record of reliability and initiative within a government or similar environment.
Qualifications
- Two years of experience in administrative services.
- Ability to train and backup for daily deposits.
- Strong communication and independent judgment.
Responsibilities
- Audit incoming mail for provider and panel checks related to surcharge coverage and filing fees.
- Exercise independent judgment to prevent imaging of original checks and ensure proper deposit processing.
- Operate high-performance scanners to image documents for Panel, Surcharge, Credentialing, and W9s using LaserFiche under deadlines.
- Scan documents to preserve content and coordinate with departments for special handling needs.
- Review Panel checks and Medical Review requests and determine when special handling is needed.
- Verify incoming Panel mail is stamped in compliance with policies.
- Review and validate Records Information Manager’s deposit entries for accuracy.
- Communicate discrepancies in Prism with the Records Information Manager.
- Index documents and distribute mail, initiate W9 handling with the Accountant Manager.
- Back up daily deposits into Prism and ensure timely deposit verification.
- Back up for certifying copies and sorting time-sensitive administrative mail.
- Back up for imaging and quality control of Claims and Corvel documents.
Skills
Tools
Job description
The Patient's Compensation Fund (PCF) was created in 1975 to provide an affordable and guaranteed medical malpractice coverage system for the private healthcare providers in the state. The Patient's Compensation Fund is a self‑funded state entity, operating independently of the main state budget, and governed by the PCF Oversight Board. The Patient's Compensation Fund provides protection for the healthcare system, keeping costs down, and providing a guaranteed pool of funds to pay those citizens injured from medical malpractice of private care providers.
We are a small agency invested to retain a skilled, productive, engaged, diverse team that we support through training and development, building connections, and supporting a harmonious work life while delivering quality services to the citizens of Louisiana.
Incumbent in this position not only makes impactful decisions, maintains confidentiality, and works at an advanced level, but also functions as an Administrative Coordinator 4 Lead by participating in leadership roles in the Unit, exercising independent judgment, performing paraprofessional duties that involve a higher degree of complexity, and on-the-job specialized training. Incumbent serves as a backup to the Records Information Manager to enter the daily deposit into a specialized program specific to the PCF, Prism, which includes appropriate determination for correct allocation and independent judgment to assign checks in the Prism database, and regular communication with the agency Section Heads, supervisors, and their subordinates.
Accepting Direction: The ability to be open and willing to follow guidance or instructions.
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical well‑supported conclusions.
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Demonstrating Initiative: The ability to assess situations independently and take proactive steps to address them without being prompted or instructed by others.
Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals.
Solving Problems: The ability to identify root causes, analyze relevant data, and apply practical or innovative solutions to challenges.
Two years of experience in administrative services.
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
The official job specifications for this role, as defined by the State Civil Service, can be found here.
- Audits incoming mail for provider and panel checks related to surcharge coverage and filing fees.
- Exercises independent judgment to prevent imaging of original checks and ensures checks are properly processed for deposit.
- Operates high-performance production scanners to image documents for Panel, Surcharge, Credentialing, and W9s using LaserFiche software under strict deadlines.
- Scans documents to preserve content, context, and structure, while coordinating with departments for special handling needs.
- Reviews Panel checks and Medical Review requests without assistance, determining when special handling is necessary.
- Verifies that incoming Panel mail is stamped in compliance with departmental policies.
- Reviews and validates Records Information Manager’s Panel and Surcharge deposit entries, checking for assignment accuracy and deposit details.
- Communicates with Records Information Manager regarding discrepancies or unusual deposit entries in the Prism database.
- Indexes documents and distributes mail accordingly, indicating mail status and initiating W9 handling communication with the Accountant Manager.
- Trains and serves as backup for entering daily deposits into Prism, ensuring deposit verification and compliance with statutory deadlines.
- Serves as backup to the Records Information Manager for certifying and providing requested copies, and sorting/distributing time‑sensitive Administrative Mail.
- Acts as backup for Claims and Corvel imaging and quality control, independently verifying scanned document accuracy and completeness.
Appointment Type: Classified
Career Progression: This position is part of a Career Progression Group and may be filled as an Administrative Coordinator 3 or Administrative Coordinator 4.
Work Schedule: Monday - Friday, Overtime as needed
This position participates in a Career Progression Group (CPG) and may be filled as an Administrative Coordinator 3 or Administrative Coordinator 4 level which will be determined by the qualifications of the candidate selected.
The actual starting salary depends on the experience of the selected applicant.
Taylor Colar
Patient's Compensation Fund/Human Resources
PO Box 3718
Baton Rouge, LA 70821
225-342-5200
All prospective new hires will be subject to employment eligibility verification via the federal government’s E-Verify system.
As an Equal Opportunity Employer, PCF is committed to a diverse and inclusive workplace prohibiting discrimination based on any non-merit factor.
PCF is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
More information can be found at https://info.groupbenefits.org/
Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
- New Year's Day
- Martin Luther King, Jr. Day
- Mardi Gras
- Good Friday
- Memorial Day
- Independence Day
- Labor Day
- Veteran's Day
- Thanksgiving Day
- Christmas Day
Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org)
- Louisiana School Employees Retirement System (www.lsers.net), among others
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
