Social Service Counselor 4A

State of Louisiana; Elmwood (LA); On-site; USD 48,000 - 62,000; Full time

Job summary

State of Louisiana’s Jefferson Parish Human Services Authority seeks a Social Service Counselor 4-A to coordinate, monitor, and manage behavioral health services within the BHCS division. The role requires oversight of contracted programs, budget planning, data reporting, and collaboration with ACT teams to ensure quality care.

The position emphasizes accountability, accurate judgment in program delivery, and the ability to lead projects and teams, with a schedule around 8:00 am to 4:30 pm and

Qualifications

• Six years of social services experience or equivalent mix of education and experience.
• Certification eligibility for ADRA if duty involves addictive disorders.
• Ability to coordinate, monitor, and manage contracted programs in behavioral health.

Responsibilities

• Monitor ACT services for underinsured/uninsured residents in Jefferson Parish.
• Provide oversight and technical assistance to contractors including budget planning and data reporting.
• Assist contractors in developing tools to improve workflow and service quality.
• Initiate plans of correction and follow up on recommendations.
• Monitor expenditures and accounts payable for grant and contract deliverables.
• Review contract budgets and actuals to track spending status.
• Manage and monitor the Hospital Coordination and Transition Program (HCT).
• Review referrals and care plans to ensure proper interventions and admissions/discharges.
• Consult CSSM on clinical matters related to the program.
• Coordinate with ACT teams to ensure services are received and document staffing updates in EHR.
• Represent JPHSA in court record and staffing/court appearances with CSSM.
• Monitor contractor documentation for intervention appropriateness and program implementation.

Skills

Six years social services

Education

Bachelor's degree

Advanced degree in social sciences

Job description

About This Job

Jefferson Parish Human Services Authority (JPHSA) is a Local Governing Entity (LGE) created by the Louisiana Legislature in 1989. JPHSA is responsible for the management and operation of behavioral health and developmental disability Services in Jefferson Parish. JPHSA provides fully integrated primary and behavioral healthcare services through its JeffCare program.

The Behavioral Health Community Services (BHCS) division provides a continuum of community based behavioral health and supportive programs to assist individuals in their recovery from mental illness and/or addictive disorders. The Social Service Counselor 4-A is responsible for coordinating, managing, and monitoring contracted programs and services within the BHCS division under the direct supervision of the Behavioral Health Regional Director (Clinical and Support Services Manager).

Selected Core Competencies

• Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.


• Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.


• Managing Programs: The ability to plan, execute, monitor, and evaluate programs to achieve strategic objectives and long-term outcomes.

Selected Preferred Competencies

• Driving Results: The ability to identify important goals and work to achieve them.


• Building and Supporting Teams: The ability to combine one's actions and efforts with others to work toward achieving a common goal.


• Managing Projects: The ability to plan, implement, and close out project initiatives by coordinating people, resources, and timelines to achieve defined outcomes.

Minimum Qualifications

• Six years of social services experience; OR


• Six years of full-time experience in any field plus three years of social services experience; OR


• A bachelor's degree plus three years of social services experience; OR


• An advanced degree in a social sciences field plus two years of social services experience.

Experience Substitution

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Necessary Special Requirement

Positions that provide addictive disorder counseling or prevention services will require certification or eligibility for certification issued by the Addictive Disorder Regulatory Authority (ADRA), or its successor.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

• Monitors the vendors providing Assertive Community Treatment (ACT) services for underinsured, uninsured residents of Jefferson Parish requiring that level of care


• Provides oversight and technical assistance to contractors which includes budget planning, staffing structure, and data reporting to ensure adherence to service deliverables and Statement of Work.


• Assists contractors in developing tools to improve workflow and overall quality of service deliverables


• Initiates plans of correction and follows up with the implementation of recommendations


• Monitors expenditures and accounts payable for grant and contract deliverables


• Reviews contract budget to actual expenses to assist in monitoring status of expenditures for over/underspending


• Manages and Monitors the Hospital Coordination and Transition Program (HCT)


• Reviews referrals, assessments, care plans and other documentation of contractors to ensure proper interventions and admissions/discharges within the program


• Consults with Clinical and Support Services Manager (CSSM) for any and all clinical matters that arise with program


• Manages and Monitors administration of the Assisted Outpatient Treatment Program (AOT)


• Coordinates with ACT teams to ensure services are received and gets regular updates about all participants. Documents staffing updates in EHR


• Represents JPHSA on court record, attending both staffing and court appearances, along with CSSM


• Monitors documentation of contractor for appropriateness of intervention and makes recommendations around service implementation

Position-Specific Details

Appointment Type: Probational, Promotional, or Job Appointment

Career Progression: This position does not participates in a Career Progression Group

Work Schedule: 8:00 am - 4:30 pm

Compensation: The salary offered will be determined based on qualifications and experience.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave – Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave

• New Year's Day


• Martin Luther King, Jr. Day,


• Mardi Gras,


• Good Friday,


• Memorial Day,


• Independence Day,


• Labor Day,


• Veteran's Day,


• Thanksgiving Day and Christmas Day.


• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system


• Teacher's Retirement System of Louisiana (www.trsl.org),


• Louisiana School Employees Retirement System (www.lsers.net), among others