Administrative Coordinator

emcins; Wisconsin; Hybrid; USD 60,000 - 78,000; Full time

Job summary

EMC is seeking an administrative professional to support branch leadership and Marketing teams in a hybrid Milwaukee-area role. You will handle scheduling, documentation, invoicing, travel, and general office management with emphasis on confidentiality and customer service.

The ideal candidate has a high school diploma and at least 3 years of administrative experience, strong MS Office skills, and the ability to multitask effectively while maintaining discretion.

Qualifications

• MS Office proficiency (Word, Excel, PowerPoint) and basic math aptitude.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and handle sensitive information.
• Strong organizational and multi-tasking abilities with deadlines.
• Customer service orientation and professional interaction with internal teams.
• Local driving may be required with valid driver's license if driving.

Responsibilities

• Provides administrative support to branch leadership and teams.
• Schedules meetings and coordinating logistics, including travel.
• Coordinates events and budgets; maintains logs and reports.
• Manages branch communications and incoming correspondence.
• Prepares invoices and handles accounts payable coding and approvals.
• Day-to-day office operations and coordination with Property Management.

Skills

MS Office Suite

Communication skills

Confidentiality

Organizational skills

Customer service

Basic math / accounting

Education

High school diploma or equivalency

Tools

None

Job description

At EMC, we're all about working together to make an impact. As part of our team, you'll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts-always supporting each other to do our best work. Join us, and let's improve lives together.

This position is eligible to work a hybrid schedule from the Milwaukee or Minneapolis metro areas

Essential Functions:

• Provides administrative support to branch leadership, such as composing correspondence and memos, and creating PowerPoint presentations.
• Schedules, coordinates, and assists with meeting and training logistics, including travel arrangements.
• Coordinates the set up and organizing of branch and company-wide events, including Health and Wellness.
• Solicits agenda items for branch meetings and transcribes meeting notes. Creates and maintains logs, mailing lists, databases, and monthly, quarterly and annual business reports.
• Develops and distributes branch communications.
• Monitors general email accounts and responds to messages as necessary.
• Forwards emails and faxes from branch email accounts to the appropriate areas.
• Coordinates mail pickup and distribution.
• Enters relevant contract data points into the Compliance 360 system for accurate tracking of renewal dates and other key elements of contracts, including requests for contract approval.
• Orders supplies and performs inventory management functions.
• Collaborates with the people leader to onboard new hires at the branch location.
• Helps organize the annual budget and track expenses.
• Provides administrative support to the Marketing team, such as inputting prospective agents, updating territory and underwriting assignment changes, entering and maintaining agent profile information, and producing agency welcome packets.
• Prepares invoices for payment, determines proper coding for accounts payable, and submits invoices for approval.
• Day-to-day operation - Responsible for the day-to-day condition of the office. Reports any deficiencies to the lessor and/or secures bids. Reports and oversees repairs and maintenance issues to Property Management and/or Corporate Real Estate Services.
• Remodeling and ergonomics - Oversees office remodeling, relocation or construction projects and ensures compliance with any regulations, including ADA requirements. Coordinates with Risk Improvement to evaluate workstations to ensure ergonomic correctness. Maintains all equipment and furniture and secures necessary repairs.
• Purchasing - Evaluates needs and makes purchase/lease recommendations while ensuring all proper purchasing procedures are followed and appropriate approvals are obtained.
• Safety plans - Oversees branch emergency and safety plans. Ensures that all necessary employees are properly trained in safe equipment operation.
• In collaboration with Corporate IT, troubleshoots various network, software, hardware, security system and phone problems.

Education & Experience:

• High school diploma or equivalency
• Three years of administrative work or related experience

Knowledge, Skills, & Abilities:

• Strong computer skills, including knowledge of Microsoft Office Suite, including Word, Excel and PowerPoint
• Good math aptitude and basic accounting/bookkeeping skills
• Excellent verbal and written communication skills
• Strong organizational and multi-tasking skills with the ability to meet deadlines
• Strong human relations and customer service skills
• Ability to maintain a high level of confidentiality
• Basic knowledge of the property and casualty industry preferred
• Local driving; a valid driver's license with an acceptable motor vehicle report per company standards required if driving

The hiring salary range for this position will vary based on geographic location, falling within either of the following: $51,201 - $70,730 or $56,581 - $77,796 A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs.

For information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visit www.emcins.com/careers .

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

All of our locations are tobacco free including in company vehicles.