Administrative Coordinator

UR University of Richmond; United States; On-site; USD 25,000 - 34,000; Full time

Job summary

University of Richmond is seeking an administrative professional to support Dining Services with payroll, timekeeping, HR coordination, and employee records. The role acts as a liaison with HR, Payroll and university departments, handling Workday tasks and onboarding logistics.

You will manage department communications, assist leadership with events, and coordinate special projects, while ensuring accuracy, confidentiality, and timely reporting.

Qualifications

• Excellent organizational, communication, customer service, and problem-solving skills.
• Ability to manage multiple priorities, meet deadlines, and complete work independently with a high degree of accuracy.
• Ability to maintain confidentiality when handling sensitive employee, payroll, and personnel information.
• Ability to work effectively with employees and managers at all levels and interact with diverse groups with professionalism, tact, and diplomacy.
• Strong attention to detail and demonstrated ability to review, audit, and reconcile information and identify discrepancies.
• Ability to research and resolve routine administrative issues and recognize when matters should be referred to or escalated to the appropriate manager or university department.
• Proficiency with Microsoft Office, particularly Excel, and the ability to learn and effectively use payroll, HR, scheduling, and other administrative systems.

Responsibilities

• Payroll, timekeeping & attendance review across Dining Services units; verify hours, attendance, leave balances and training information.
• Maintain confidential employee records and coordinate payroll processes with HR and Payroll.
• Generate and audit workforce, payroll, attendance, overtime, training, and operational reports.
• Serve as primary administrative liaison for employees and managers; coordinate information with HR, Payroll, and other departments.
• Coordinate department communications, meetings, calendars, schedules, and events; support leadership and initiatives.
• Greet visitors, respond to inquiries, and assist with departmental procedures.
• Assist with special projects and workflow improvements.

Skills

Organizational skills

Communication skills

Customer service

Problem-solving

Attention to detail

Education

High school Diploma or GED

Associate degree (preferred)

Tools

Microsoft Office

Excel

Workday

Job description

Job Description Provides comprehensive administrative and employee services support for Dining Services, with primary responsibility for payroll and timekeeping review, attendance administration, employee records, Human Resources (HR)-related processes, reporting, and department operations. Serves as a key administrative liaison for employees and managers and coordinates information and processes with HR, Payroll, and other University departments. Supports Dining Services leadership by coordinating administrative activities, monitoring department-wide initiatives and events, and keeping leaders informed of relevant updates and needs. Coordinates assigned special projects and assists with departmental procedures, tracking systems, and workflow improvements.

JOB DUTIES/RESPONSIBILITIES

Payroll, Timekeeping & Attendance Overseas, reconciles payroll and timekeeping records for all Dining Services units; reviews manager-approved employee hours for accuracy, identifies and resolves discrepancies, coordinates corrections as needed, ensures that payroll deadlines are met. Verifies employee attendance, schedules, leave balances, and required training information; maintains accurate and confidential employee records. Monitors employee attendance points, coordinates required attendance documentation and follows up with managers regarding attendance records and related administrative processes. Generates and maintains workforce, payroll, attendance, overtime, training, and operational reports; audits information for accuracy and follows up on discrepancies.

HR Coordination

Serves as a primary administrative liaison and resource for employees and managers, responding to questions and coordinating information with HR, Payroll, and other university departments. Completes assigned Workday tasks related to employee recruitment, hiring, onboarding, transfers, and separations; coordinates interviews, required documentation, and onboarding logistics.

Administrative

Coordinates department communications, meetings, calendars, schedules, and administrative processes. Provides administrative support to Dining Services leadership, department-wide initiatives and events; monitors relevant activities, updates event board, and keeps leaders informed about updates, upcoming needs, and other information requiring their awareness or attention.

Greets and directs visitors, responds to inquiries, and performs other duties as assigned.

Special Projects

Coordinates assigned special projects and assists with developing and improving departmental procedures, tracking systems, and workflows.

WORKING CONDITIONS/PHYSICAL EFFORT

Designated as essential employee. Primarily office environment. Occasional nights and some weekends required, including commencement and other special university events.

QUALIFICATIONS

Excellent organizational, communication, customer service, and problem-solving skills. Ability to manage multiple priorities, meet deadlines, and complete work independently with a high degree of accuracy. Ability to maintain confidentiality when handling sensitive employee, payroll, and personnel information. Ability to work effectively with employees and managers at all levels and interact with diverse groups with professionalism, tact, and diplomacy.

Strong attention to detail and demonstrated ability to review, audit, and reconcile information and identify discrepancies.

Ability to research and resolve routine administrative issues and recognize when matters should be referred to or escalated to the appropriate manager or university department.

Proficiency with Microsoft Office, particularly Excel, and the ability to learn and effectively use payroll, HR, scheduling, and other administrative systems.

Preferred Qualifications

Experience supporting payroll, timekeeping, employee records, or other workforce-related administrative processes. Experience working in a high-volume or complex administrative environment. Experience with Workday, a similar human resources or payroll system.

EDUCATION & EXPERIENCE

High school Diploma or GED; Associate degree - preferred Two to four years of progressively responsible administrative, employee services, payroll, HR, or related experience - required

WORK HOURS

Full Time, Non-Exempt Monday - Friday, 8:30am - 5:00pm 8 hours daily/40 hours weekly

SALARY

Pay Grade 4 ($18.34/hr. to $25.00/hr.)

Located just minutes from downtown Richmond, Virginia, the University of Richmond blends the intimacy of a small college with exceptional academic, research, and cultural opportunities usually found only at large institutions. The mission of the University of Richmond is to educate in an academically challenging, intellectually vibrant, and collaborative community dedicated to the holistic development of students and the production of scholarly and creative work. A Richmond education prepares students for lives of purpose, thoughtful inquiry, and responsible leadership in a diverse world. Our strategic priorities are academic excellence, belonging and community, access and affordability, well-being, and experiential learning and community engagement. These priorities, coupled with strong benefits, makes the University of Richmond an employer of choice in the Richmond area. UR is a private, highly selective, liberal arts university with a welcoming spirit that prizes diversity of experience and thought. With more than 60 undergraduate majors and an average undergraduate class size of 15 students, the University provides a collaborative learning and research environment unlike any other in higher education, offering students an extraordinary combination of the liberal arts with law, business, leadership studies, and continuing education. The University of Richmond ranks number 30 among the nation’s best liberal arts colleges by US News and World Report, one of many accolades that showcases Richmond as a premiere place to grow professionally and personally.