Administrative Coordinator

The Chronicle Of Higher Education, Inc.; Shelby (NC); On-site; USD 42,000 - 60,000; Full time

Job summary

The Chronicle Of Higher Education, Inc. is seeking an Operations Specialist to provide operational, administrative, and workflow support for the Office of Marketing & Communications and Office of Advancement.

In this role you will coordinate schedules and meetings, process purchases and invoices, manage vendor relationships, and assist with onboarding, travel, and project coordination to keep initiatives moving forward efficiently.

Qualifications

• Bachelor's degree in business, communications, marketing, public relations, or a related field; or an equivalent combination of education and experience.
• Three to five years of experience in operations, project coordination, administrative support, office management, marketing operations, or a related field.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Proficiency with Microsoft Office and Google Workspace.

Responsibilities

• Coordinate project intake, tracking, and workflow management.
• Maintain project schedules and follow up on requests, approvals, and deadlines.
• Schedule meetings and assist with calendar management.
• Process invoices, purchase orders, reimbursements, and vendor documentation.
• Coordinate purchasing of office supplies, equipment, software, and marketing materials.
• Maintain departmental records, files, and operational documentation.
• Submit and track maintenance and facilities requests.
• Assist with onboarding logistics for employees and student workers.
• Provide administrative and operational support for departmental initiatives and activities.
• Support stewardship and donor acknowledgment processes, including correspondence, tracking, and related administrative activities.
• Assist with meeting coordination and preparation, travel arrangements, special projects, and events as needed.
• Perform other related duties as assigned.

Skills

Project coordination

Operations experience

Multitasking

Strong communication

Problem solving

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Google Workspace

Job description

The Operations Specialist provides operational, administrative, executive, and workflow support for the Office of Marketing &Communications and Office of Advancement. This position supports the day-to-day operations of both offices through coordination of schedules, meetings, travel, purchasing, vendor relationships, and other administrative functions to ensure projects and initiatives move forward efficiently.

Key Responsibilities:

• Coordinate project intake, tracking, and workflow management.
• Maintain project schedules and follow up on requests, approvals, and deadlines.
• Schedule meetings and assist with calendar management.
• Process invoices, purchase orders, reimbursements, and vendor documentation.
• Coordinate purchasing of office supplies, equipment, software, and marketing materials.
• Maintain departmental records, files, and operational documentation.
• Submit and track maintenance and facilities requests.
• Assist with onboarding logistics for employees and student workers.
• Provide administrative and operational support for departmental initiatives and activities.
• Support stewardship and donor acknowledgment processes, including correspondence, tracking, and related administrative activities.
• Assist with meeting coordination and preparation, travel arrangements, special projects, and events as needed.
• Perform other related duties as assigned.

Required Qualifications:

• Bachelor's degree in business, communications, marketing, public relations, or a related field; or an equivalent combination of education and experience.
• Three to five years of experience in operations, project coordination, administrative support, office management, marketing operations, or a related field.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Proficiency with Microsoft Office and Google Workspace.

Preferred Qualifications:

• Experience supporting multiple departments or senior leaders.
• Experience with project management software.
• Experience with purchasing, budget tracking, invoice processing, and vendor management.
• Experience in higher education, marketing, communications, advancement, or nonprofit organizations.