Executive Operations Coordinator - Marketing Services

The Chronicle Of Higher Education, Inc.; City of Albany (NY); On-site; USD 52,000 - 54,000; Full time

Job summary

University at Albany's Office of Communications and Marketing seeks an Executive Operations Coordinator to support a fast-paced enterprise team. You will organize complex meetings, prepare agendas and executive materials, and synthesize insights to guide next steps.

The role spans marketing operations, events, and campaign data, with cross‑team collaboration and independent prioritization. This position reports to the Vice President for Communications & Marketing and may supervise clerical staff

Qualifications

• Bachelor’s degree from an accredited college.
• Proficiency with Microsoft Office.
• Proficiency with project management tools.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Manage complex meeting logistics for executives.
• Prepare agendas, briefing materials, and executive communications.
• Synthesize information into clear summaries and reports.
• Track timelines, deliverables, and performance metrics.
• Coordinate event logistics and post‑event reporting.

Skills

Communication

Project management

Organization

Time management

Education

Bachelor’s degree

Tools

Microsoft Office

Project management tools

Job description

Job Description

The University at Albany's Office of Communications and Marketing (OCM) is seeking an Executive Operations Coordinator to join its team. This role supports the operations of a fast‑paced, enterprise communications and marketing organization, working closely with the Vice President for Communications & Marketing and the Director of Operations. The Executive Operations Coordinator convenes and coordinates complex, multi‑divisional meetings, task forces, and committees. The role manages agendas, assembles materials, gathers input from across teams, and ensures discussions are well‑prepared and outcomes are clearly documented and advanced. This position supports a range of OCM initiatives, including marketing and outreach efforts, signature events, and market research projects. The coordinator supports the planning and execution of university events such as STEM Family Day and Great Dane Dialogue, working across teams to align logistics, communications, and promotion. Responsibilities also include coordinating focus groups and stakeholder convenings and synthesizing key insights to inform next steps. Working closely with the Director of Operations, the Coordinator also supports vendor coordination and management processes, including tracking proposals and deliverables, organizing materials, and helping ensure projects stay on timeline and aligned with expectations. The coordinator contributes to integrated reporting across marketing, communications, and operations. In collaboration within internal teams and external partners, the role helps compile and organize data related to campaign performance, advertising effectiveness, event outcomes, and project progress. This role requires strong organizational judgment, attention to detail, and clear writing, along with the ability to manage multiple priorities and follow through independently. It is well suited for an early‑career professional seeking hands‑on experience in communications, marketing operations, and project coordination within a collaborative environment, with visibility into executive‑level work.

Primary Responsibilities

• Marketing Support and Coordination
  • Independently manage complex meeting logistics for the Vice President and Director of Operations, coordinating leadership meetings, committees, and external engagements with a high degree of discretion and prioritization.
  • Develop and deliver comprehensive agendas, briefing materials, and executive communications to support informed decision‑making.
  • Conduct independent research and synthesize information into clear, actionable summaries, reports, and presentations.
  • Maintain and continuously improve organized record‑keeping and tracking systems; monitor key activities and provide regular status updates and reports on priorities and outcomes.
• Project Coordination and Reporting
  • Coordinate and support marketing and communications initiatives by managing timelines, tracking deliverables, and facilitating workflow across cross‑functional teams.
  • Oversee and maintain project tracking tools and systems; independently monitor progress, identify risks, and report on project status, milestones, and performance metrics.
  • Collaborate with internal stakeholders to gather data and inputs, ensuring accurate documentation and effective project execution.
  • Compile, analyze, and report on project and operational data to support planning, resource allocation, and continuous improvement.
• Event Planning, Logistics, and Evaluation
  • Lead coordination of event logistics, including scheduling, guest management, vendor engagement, space planning, and materials development.
  • Develop event timelines and run‑of‑show documents, ensuring seamless execution and on‑site coordination.
  • Gather and assess event‑related data (e.g., attendance, engagement, feedback) and produce post‑event summaries and reports to inform future planning.
• Office Initiatives and Operational Support
  • Support implementation of office‑wide initiatives by tracking progress, monitoring action items, and providing regular updates and reporting on outcomes.
  • Coordinate operational activities, including assisting with procurement and vendor management, ensuring efficiency and alignment with office priorities.
  • Manage travel logistics for the Vice President, ensuring smooth coordination and clear documentation.

Functional and Supervisory Relationships

• Reports to Vice President of Communications and Marketing.
• May supervise positions as needed, which may include clerical staff and student assistants or GAs.

Job Requirements

• Strong communication, project management, organizational, and time‑management skills.
• Ability to coordinate events.
• Ability to work independently.
• Ability to manage multiple priorities and track multiple projects simultaneously.
• Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
• Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role.

Minimum Qualifications

• Bachelor’s degree from an accredited college or university.
• Proficiency with Microsoft Office.
• Proficiency with project management tools.

Preferred Qualifications

• One year of relevant experience, which may include internships, student leadership roles, or campus employment.
• Familiarity with basic marketing, communications, or event coordination concepts.

Working Environment

• Typical office environment.

Professional Rank and Salary Range

Community Relations Assistant, SL1, $52,000-54,000.

Special Notes

Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, UAlbany is not an E‑Verify employer.

Equal Employment Opportunity Statement

THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER.