Administrative Coordinator

Andwell Health Partners; Lewiston (ME); On-site; USD 42,000 - 54,000; Full time

Job summary

Andwell Health Partners in Lewiston, ME, is seeking an Administrative Coordinator, Volunteer Resources to support our volunteer programs and help connect compassionate volunteers with patients and families receiving care.

The role requires strong organization, excellent communication, and the ability to manage multiple projects, trainings, and events, including volunteer onboarding, placement, and recognition activities within our nonprofit home health and hospice services.

Qualifications

• High school diploma or equivalent required.
• Associate degree or higher preferred.
• Experience with Microsoft Office (Word/Excel/Outlook) and databases preferred.
• Experience in administrative or program support roles in nonprofit or healthcare settings is desirable.

Responsibilities

• Answer and direct incoming calls for Volunteer Resources.
• Process volunteer applications, onboarding paperwork, and matching documentation.
• Maintain volunteer records and run reports on annual requirements.
• Organize training logistics and materials for volunteer programs.
• Coordinate volunteer placement, events, and recognition activities.
• Provide information and assistance to volunteers, staff, and the public.

Skills

Communication skills

Customer service

Attention to detail

Multitasking

Confidentiality

Team player

Education

High school diploma or equivalent

Associate degree or higher (preferred)

Tools

Microsoft Office

Word

Excel

Outlook

Databases

Job description

Administrative Coordinator, Volunteer ResourcesAndwell Health Partners | Full-Time | Monday-Friday | Day ScheduleLewiston, MEJoin Maine's Leading Nonprofit Home Healthcare OrganizationAt Andwell Health Partners, we believe in living with purpose, dignity, and compassion. As Maine's largest independent nonprofit home healthcare organization, we provide home health, hospice, and care management services to individuals and families across nearly 190 communities throughout Maine.We are seeking a highly organized, customer-focused Administrative Coordinator, Volunteer Resources to support our volunteer programs and help connect compassionate volunteers with patients and families receiving care. If you enjoy coordinating programs, working with people, and making a meaningful impact behind the scenes, we'd love to hear from you.Position SummaryThe Administrative Coordinator provides essential administrative and clerical support for the Volunteer Resources Department. This role plays a key part in recruiting, onboarding, coordinating, and supporting volunteers who serve patients and families in homes, community facilities, and Andwell's Hospice House.The ideal candidate is detail-oriented, organized, comfortable managing multiple priorities, and passionate about supporting volunteer engagement and community service.What You'll DoVolunteer Program AdministrationAnswer and direct incoming calls for Volunteer Resources.Process volunteer applications, onboarding paperwork, and volunteer-patient matching documentation.Maintain volunteer records and databases.Run reports and track annual volunteer requirements and compliance documentation.Organize administrative support for volunteer programs, including:Tuck-In ProgramDinners with LoveVeteran-to-Veteran ProgramBereavement and Hospice Volunteer ProgramsTraining & Volunteer SupportSchedule volunteer trainings and orientations.Reserve meeting rooms and coordinate training logistics.Prepare and maintain training materials.Communicate with volunteers regarding upcoming trainings and requirements.Assist with volunteer placement and matching activities.Event CoordinationSupport planning and execution of volunteer appreciation and recognition events, including:Annual Volunteer Recognition EventNational Volunteer Week activitiesHoliday celebrationsAdditional volunteer engagement eventsOffice & Team SupportCoordinate office volunteer assignments and support other departments with volunteer placement needs.Provide information and assistance to volunteers, staff, and members of the public.Maintain a professional, welcoming, and service-oriented environment.Perform other administrative duties as assigned.QualificationsRequiredHigh school diploma or equivalent.3-5 years of administrative, office coordination, customer service, or program support experience.Strong written and verbal communication skills.Experience answering multi-line phones and interacting with the public.Experience with Microsoft Office, including Word, Excel, Outlook, and databases.Exceptional organizational and multitasking skills.Ability to maintain confidentiality and professionalism.PreferredAssociate degree or higher.Experience supporting volunteer programs, nonprofit organizations, healthcare, hospice, or community service programs.Experience coordinating meetings, events, or trainings.Skills That Will Help You SucceedStrong customer service mindset.Excellent attention to detail and follow-through.Ability to prioritize competing deadlines.Sound judgment and problem-solving skills.Ability to work independently while also being a collaborative team player.Proficiency with Microsoft Office Suite and virtual meeting platforms.Ability to build positive relationships with volunteers, employees, patients, and community members.Physical RequirementsAbility to sit and work at a computer for extended periods.Ability to lift up to 25 pounds.Occasional standing, walking, kneeling, squatting, and stair climbing.Fine motor skills required for computer and office equipment use.Why Join Andwell Health Partners?Meaningful work that directly supports patients, families, and volunteers.Collaborative and mission-driven culture.Opportunity to make a difference in communities across Maine.Stable, full-time schedule with weekday hours.Work with dedicated healthcare professionals and compassionate volunteers.Equal Opportunity EmployerAndwell Health Partners is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences who share our commitment to compassionate care and community service.Apply today and help connect volunteers with opportunities to bring comfort, companionship, and support to those who need it most.#INDHP