Administrative Coordinator

Fergus Falls Area Chamber of Commerce; Fergus Falls (MN); Hybrid; USD 28,000 - 41,000; Full time

Job summary

Fergus Falls Area Chamber of Commerce is seeking an administrative professional to support the Otter Tail Lakes Country partnership. The role involves maintaining partner records in GrowthZone CRM, coordinating communications, and assisting with invoices and bookkeeping.

The position is Part or Full-Time with a flexible hybrid schedule in Fergus Falls, MN, and requires strong organizational skills, excellent communication, and the ability to handle multiple priorities independently.

Qualifications

• Strong administrative and organizational abilities are required.
• Excellent written and verbal communication with customers and partners.
• Experience with bookkeeping and financial recordkeeping.
• Comfort learning and using CRM, database, and cloud tools.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Support the Partnership Director and deliver service to OTLC partners.
• Keep partner records and communications current in GrowthZone CRM.
• Coordinate partner communications, onboarding, renewals, and check-ins.
• Prepare invoices, receive payments, and assist with bookkeeping.
• Assist with partner newsletters and communications.
• Manage phones, email, calendar, and event coordination.

Skills

Strong organization

Attention to detail

Written and verbal communication

Customer-service skills

Bookkeeping

CRM familiarity

Time management

Driver's license

Education

High school diploma or GED

Tools

GrowthZone CRM

Job description

Help power the organization that promotes Otter Tail Lakes Country as a great place to live, work, and visit.

Who We Are

Otter Tail Lakes Country (OTLC) is a regional nonprofit marketing and economic development organization that has promoted the region since 1976. Our diverse membership includes businesses, organizations, and communities. Together, we work to promote Otter Tail County as a premier place to Play, Stay, Dine, Live & Work. We promote our partners, facilitate connections and resources, and advocate for the region through our marketing network.

WAGE

$20–$30/hour

STATUS

• Part or Full-Time


• Non-Exempt


• Non-Benefited

LOCATION

• Fergus Falls


• Flexible Hybrid Schedule

PARTNER SERVICES

• Support the Partnership Director and help deliver exceptional service to OTLC partners.


• Keep partner records, interactions, communications, and activities current in the GrowthZone customer relationship management system.


• Coordinate partner communications, follow-ups, onboarding, renewals, and check-ins.


• Prepare invoices, receive payments, assist with bookkeeping, and support partner benefit fulfillment.


• Assist with partner newsletters and communications.

ADMINISTRATIVE & FINANCIAL

• Manage phone, email, mail, website inquiries, calendars, meetings, and events.


• Support Board and committee meetings, including notices, agendas, materials, and minutes.


• Maintain organized records, Google Drive folders, and organizational documents.


• Process accounts payable/receivable and assist with deposits and bill payment.

MARKETING & COMMUNICATIONS

• Support production and distribution of the annual OTLC magazine and promotional materials.


• Update website content and maintain visitor inquiry/lead databases.


• Assist with email marketing campaigns and newsletters.


• Schedule and publish partner social media content using Sprout Social.


• Respond to social media comments and proactively engage followers.

WE'RE LOOKING FOR

• Strong organization, accuracy, and attention to detail.


• Excellent written, verbal, and customer-service skills.


• Bookkeeping/financial recordkeeping ability.


• Comfort learning CRM, database, cloud, and office technology.


• Ability to manage multiple priorities, meet deadlines, and work independently.


• High school diploma/equivalent and valid Minnesota driver's license.

APPLICATION DEADLINE

AUGUST 30, 2026

Questions may be directed to the same email or [phone].