Administrative Coordinator

Planet Group; Boston (MA); Hybrid; USD 41,000 - 48,000; Full time

Job summary

Planet Group in Boston seeks an Accommodation Specialist to manage disability and pregnancy-related accommodations for employees and applicants. You will coordinate with HR, department managers, and the Office of General Counsel to ensure compliant and accessible processes.

The role emphasizes interactive decision-making, documentation, and training, requiring knowledge of ADA/ADAAA, FMLA, and MA Chapter 151B, plus strong communication and multitasking skills.

Qualifications

• Bachelor's degree in psychology, social work, human services, or related field.
• 3–5 years of progressive ADA/ADAAA case management experience.
• Proficiency in Word and Excel; experience in database/case management systems.

Responsibilities

• Engages in interactive process to review, assess, and determine accommodations for disability and pregnancy-related matters, ensuring timely decisions.
• Documents and maintains up-to-date records of interactions and outcomes in the system.
• Provides training on the accommodation process to managers and university partners.
• Keeps abreast of disability regulations, industry standards, and case-law impacting individuals with disabilities.
• Collaborates with Leave Management on ADA and leave-related matters and referrals as needed.

Skills

ADA/ADAAA knowledge

FMLA knowledge

Multi-tasking

Communication skills

Microsoft Office

Case management

Analytical skills

Education

Bachelor's degree in psychology, social work, human services, or related field

Tools

Case management software

Job description

Title: Accommodation Specialist
Location:Hybrid - 3 days onsite, 2 days remote Boston - at Renaissance Park - 1135 Tremont Street, 8th floor.
Contract length:6months
Hours:40hrs - 8-5 or 9-6 would be fine
Pay:30-35

JOB SUMMARY

The Accommodation Specialist holds primary responsibility for managing the disability and pregnancy-related accommodation process for employees and applicants for employment. The Accommodation Specialist will assess, coordinate, and implement reasonable accommodations for faculty and staff by working collaboratively with other key members of the university including, Human Resources, department managers, and the Office of General Counsel. The Accommodation Specialist works to advance accessibility in university programs and services as it relates to equal access in employment.

Top 3 technical or soft skills you'd like to see that will lead you to request an interview?:

• 1:Extensive accommodation experience, and a bonus would be Canadian accommodations
• 2:Leave experience
• 3:Ability to work multiple cases at once and be completely comfortable with the interactive dialog.

MINIMUM QUALIFICATIONS

Knowledge of federal and state disability regulations, specifically ADA/ADAAA, FMLA, and Massachusetts Chapter 151B. Ability to multitask and effectively manage competing priorities in a fast-paced environment. Ability to develop collaborative relationships and influence others of all levels across the university. Ability to think critically and use analytical skills to make decisions that adhere to state and federal regulations and university policies.Excellent written and oral communication skills with strong attention to detail.Proficiency in Microsoft Office including Word and Excel with experience in database/case management systems. Knowledge and skills required are typically acquired through a bachelor's degree in psychology, social work, human services, or related field plus at least 3 to 5 years of progressive case management experience related to ADA/ADAAA, preferably in higher education.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

1) Engages in the interactive process with employee and key stakeholder(s) to review, assess, and make determination on reasonable accommodations for both disability and pregnancy-related matters. Ensures decisions for reasonable accommodations are made timely and in adherence to federal,

state, and local disability regulations. Reviews sensitive medical documentation and communicates, as needed, with treating providers.

2) Documents and maintains up to date records of interactions and steps through the interactive process, including request outcomes, in system of record. Drafts and issues determination on accommodation requests.

3) Provides training on the employee accommodation process and other disability-related topics to managers, division leaders and university partners and during new-hire orientation. Partners with recruitment, as applicable, to support applicants who require accommodations

during the hiring process

4) Remains abreast on disability related regulations, industry standards, and case-law impacting individuals with disabilities.

5) Collaborates with Leave Management Team on intersection of ADA and leave related matters including leave exhaustion and return to work. Ensures members of the university are referred to appropriate offices when matters related to

disability necessitate additional referrals such as issues related to discrimination or workers' compensation.