Administrative Coordinator

ADT; Augusta (GA); On-site; USD 32,000 - 45,000; Full time

Job summary

ADT LLC in Augusta, GA is seeking an Office Technician to handle install, service and customer service tasks in a Consumer Small Business office. Responsibilities include backlog management, scheduling gaps, permits, paperwork scanning and updating customer accounts.

Qualified candidates have a High School diploma or equivalent, up to six months of experience, basic MS Word/Excel skills, and the ability to multitask.

Qualifications

• High School diploma or equivalent.
• Preferred six (6) months of experience.
• Basic computer knowledge in Microsoft Word, Excel, and Typing skills.
• Must be able to handle multiple tasks.

Responsibilities

• Handle install, service, and customer service work assigned by Management in a Consumer Small Business office.
• Install and service backlog management
• Install and service job scheduling/filling schedule gaps
• Managing install/monitoring permits
• Managing missing paperwork/Scanning all install and service paperwork when needed
• Field Tech and Advisor phone calls/emails
• Update customer accounts
• Scheduling vendor meets
• Assist with customer credits or cancellations
• Additional tasks may be assigned by Management

Skills

Multitasking

Customer service

Typing skills

Microsoft Word

Microsoft Excel

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Typing

Job description

Major Responsibilities

• Handle install, service, and customer service work assigned by Management in a Consumer Small Business office.
• Detail of job details as follows;
• Install and service backlog management
• Install and service job scheduling/filling schedule gaps
• Managing install/monitoring permits
• Managing missing paperwork/Scanning all install and service paperwork when needed
• Field Tech and Advisor phone calls/emails
• Update customer accounts
• Scheduling vendor meets
• Assist with customer credits or cancellations
• Additional tasks may be assigned by Management

Qualifications

• High School diploma or equivalent.
• Preferred Six (6) months of experience.
• Basic Computer knowledge in Microsoft Word, Excel, and Typing skills.
• Must be able to handle multiple tasks.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills.

Los Angeles Applicants

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants

Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at jobs.adt.com to learn more.