Installation Technician

ADT; Springfield (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with employer matching

Paid vacation

Tuition reimbursement

Career growth opportunities

Job summary

ADT is seeking a field installation technician in Springfield, MO to determine optimal systems, install equipment, and verify signals for reliable service. You will collaborate with customers to tailor solutions for homes or businesses and ensure safety and quality throughout the process.

The role emphasizes hands-on installation, testing, and lifelong learning within a supportive team that upholds ADT’s standards and values.

Qualifications

• Must be customer focused and driven
• Demonstrate technical aptitude and problem-solving
• Excellent verbal communication and collaboration with customers

Responsibilities

• Work with the customer to determine the optimal system and equipment to meet their needs.
• Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service.
• Evaluate the information provided and work with the customer to provide the best possible solution for their location.
• Identify opportunities to improve the use and functionality of the customer’s system and provide those recommendations.
• Pursue safety practices to safeguard against injury and damage to property.
• Assure against loss of unused materials, ladders, and tools on a job site or office location.
• Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started.
• Perform any other duties needed to help drive our vision, fulfill our mission and abide by our organization’s values.
• Work in a dynamic, collaborative environment, working closely with customers and coworkers.
• Provide solutions by visiting customers at their homes or businesses.

Skills

Customer focused

Technical aptitude

Strong verbal communication

Thrive in uncertainty

Valid driver's license

Education

High school degree or equivalent

Electronic trade school training (a plus)

Job description

Company Overview

ADT has been saving lives since 1874 and is the leading smart‑home security provider in the U.S. We protect families, businesses, and commercial customers with advanced technology and partnerships to keep life and property safe.

Responsibilities

• Work with the customer to determine the optimal system and equipment to meet their needs.
• Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service.
• Evaluate the information provided and work with the customer to provide the best possible solution for their location.
• Identify opportunities to improve the use and functionality of the customer’s system and provide those recommendations.
• Pursue safety practices to safeguard against injury and damage to property.
• Assure against loss of unused materials, ladders, and tools on a job site or office location.
• Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started.
• Perform any other duties needed to help drive our vision, fulfill our mission and abide by our organization’s values.
• Work in a dynamic, collaborative environment, working closely with customers and coworkers.
• Provide solutions by visiting customers at their homes or businesses.

Qualifications

• Customer‑focused and customer‑driven mindset
• Technical aptitude
• Strong verbal communication
• Thrive in the face of uncertainty
• Valid driver’s license
• High school degree or equivalent
• Electronic trade school training is a plus

Benefits

• Full benefits on the 1st of the month after 31 days of employment
• Casual yet energetic and engaging work environments
• Medical, dental, vision, 401(k) with employer matching
• Paid vacation time (We all need to recharge)
• Tuition reimbursement, employee referral bonuses
• A culture of coaching, development and career growth opportunities

Legal Notice

• Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
• Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

Equal Employment Opportunity Statement

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.