Administrative Clerk – Records & Data Entry

Shelby County TN; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Shelby County is seeking an entry-level clerical/administrative assistant to perform a variety of records and customer service duties in a public department. The role may involve data entry, file maintenance, and processing of department-specific documents.

Pay Grade 42; Salary is commensurate with experience and education. Requires a high school diploma or GED and relevant clerical experience; some positions may allow college credit in lieu of experience. Background check may be required.

Qualifications

• Two (2) years of clerical, bookkeeping, data processing or statistical work experience.
• High school diploma or GED; OR 1 year of experience plus 1 year of college study.
• An equivalent combination of related education and/or experience.
• Proof of education, training and/or experience is required.

Responsibilities

• Process and enter data into computer/record formats for applications, registrations, permits or licenses.
• Greets customers and answers questions by phone or in person about policies and procedures.
• Provide accurate information clearly using appropriate methods and tools.
• Handle customer complaints and provide appropriate solutions for resolution.
• Receive, review, and process records and documents for accuracy and policy conformance.
• Mail or issue authorized documents as required.
• Obtain data from various sources to prepare standard reports.
• Maintain and balance cash drawers and record revenues.
• File and maintain control records; operate office equipment.
• Relieve or assist other clerical staff as needed.

Skills

Clerical experience

Bookkeeping experience

Data processing

Statistical work

Education

High school diploma or GED

1 year college study (30 semester hours or 36 quarters)

Equivalent combination of education/experience

Tools

Microsoft Word

Excel

Databases

Job description

Shelby County is seeking an entry-level clerical/administrative assistant to perform a variety of records and customer service duties in a public department. The role may involve data entry, file maintenance, and processing of department-specific documents.

Pay Grade 42; Salary is commensurate with experience and education. Requires a high school diploma or GED and relevant clerical experience; some positions may allow college credit in lieu of experience. Background check may be required.