Monthly Pay
$3,721 - $5,558 USD per month
Summary
Accurate entries, complete task notes, and timely handoffs are the standards that define good work in this role. This Administrative Clerk position handles routine administrative requests so colleagues have dependable information and everyday office tasks move forward without unnecessary delays. The role sits within the administrative support team and works under an administrative team lead. You will work with administrative colleagues, department contacts, and employees requesting routine assistance. This fully remote position allows you to work from home in Michigan, United States, completing desk-based tasks through shared online systems. The role requires a 40-hour weekly commitment. Working days and shift times may vary.
Job Responsibilities
- Review incoming requests in a shared email inbox and task queue, identify the requested administrative action, and check whether essential instructions are included.
- Check employee names, department details, requested quantities, and completion dates against available internal references before entering or updating routine task information.
- Enter approved office supply requests and internal directory changes using established procedures, checking each entry against the original request before submitting it.
- Track assigned requests in a project management platform such as Trello, recording ownership, current status, outstanding questions, and the next action needed.
- Prepare routine internal notices from approved templates using a word processor such as Microsoft Word, checking spelling, formatting, and contact details before review.
- Send concise clarification requests when information is missing, explain what is needed, and note the response so another colleague can understand the task.
- Coordinate routine handoffs through a team collaboration platform such as Slack, directing questions to the appropriate department contact without changing the original request.
- Follow up on unanswered requests and approaching due dates, updating the task queue when a response arrives or the expected completion changes.
- Escalate conflicting instructions, duplicate requests, access problems, or actions outside established procedures to the administrative team lead before making unsupported changes.
- Close completed tasks with clear outcome notes; quality is judged through entry accuracy, turnaround, complete notes, and consistent follow-up on unresolved items.
Qualifications
- High school diploma or equivalent.
- No experience required; related clerical, office administration, or administrative support experience preferred.
- Familiarity with routine office procedures, internal directories, supply requests, and the importance of checking information before completing an administrative action.
- Ability to enter text and numbers accurately, compare details across sources, and recognize missing or inconsistent information without guessing at corrections.
- Basic familiarity with task boards, word processing, and team messaging tools, with readiness to learn the named systems through guided practice.
- Clear written communication for routine notices, clarification requests, progress updates, and concise task notes that colleagues can understand without additional explanation.
- Ability to follow written instructions, prioritize assigned work, and ask the administrative team lead for guidance when requests fall outside standard procedures.
- A reliable computer, high-speed internet, and a quiet private workspace, plus availability for the 40-hour weekly commitment and agreed working days and shift times.
- Authorization to work in the United States.
- Fully remote work with everyday administrative duties completed from home.
- Structured onboarding and training on the named systems and routine administrative procedures.
- Regular check-ins with the team lead to review questions, work quality, and progress.
- Opportunities to build clerical accuracy, office administration, word processing, and task-tracking skills.
- Health coverage, paid leave, maternity leave, bonus opportunities, and stipends.