Administrative Branch Manager

Commonwealth of Kentucky; Frankfort (KY); Hybrid; USD 50,000 - 74,000; Full time

Benefits offered by this job

Health insurance

Retirement savings

Professional development

Remote work up to 2 days/week

Job summary

Commonwealth of Kentucky is seeking an Administrative Branch Manager in Franklin County to lead KYTC's 24/7 call center and coordinate at the state Emergency Operations Center when activated. You will guide multiple software systems and interact with internal and external KYTC partners to ensure efficient operations.

The ideal candidate will have five years of professional administrative experience and a bachelor's degree.

Qualifications

• Bachelor's degree required.
• Five years of professional administrative experience.
• A master's degree in public or business administration or a related field will substitute for one year of the required experience.
• Additional administrative, business or research experience will substitute for the required education on a year-for-year basis.

Responsibilities

• Manage schedules of 11 Operators spanning 3 shifts, 7 days per week, and holidays.
• Respond to Emergency Operations Center with little or no notice, for possible extended periods.
• Traffic Incident Management (TIM) Instructor.
• Oversee troubleshooting and diagnosing software issues with programs we subscribe to and serve as conduit between KYTC and vendors.
• Interact with internal and external KYTC partners.
• Interpret and provide guidance to Operators concerning policies and procedures regarding Transportation Operations Center (TOC).

Skills

Administrative experience

Office management

Public administration

Education

Bachelor's degree

Job description

Administrative Branch Manager

Pay Grade 16

$4,444.06 - $6,666.08 Monthly

EXECUTIVE BRANCH | FULL TIME | INELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK

Transportation Cabinet | Department of Highways

200 Mero Street
Frankfort, KY 40622 USA

The Kentucky Transportation Cabinet (KYTC) is committed to meeting or exceeding the needs and expectations of ourcustomers. Our focus is on people: our customers, our employees, and our partners. We will continually improveboth the delivery of our products and services and the processes that support that delivery to provide a safe,efficient, environmentally sound, and fiscally responsible transportation system that delivers economicopportunity and enhances the quality of life in Kentucky.

By joining our Transportation Operations Branch as an Administrative Branch Manager in Franklin County,you’ll have the opportunity to supervise KYTC's 24/7 call center, serve at the state Emergency OperationsCenter when activated, and utilize and provide guidance on multiple computer software systems.

Summary of Responsibilities:

• Manage schedules of 11 Operators spanning 3 shifts, 7 days per week, and holidays.
• Respond to Emergency Operations Center with little or no notice, for possible extended periods.
• Traffic Incident Management (TIM) Instructor.
• Oversee troubleshooting and diagnosing software issues with programs we subscribe to and serve as conduit between KYTC and vendors.
• Interact with internal and external KYTC partners.
• Interpret and provide guidance to Operators concerning policies and procedures regarding Transportation Operations Center (TOC).

Ideal candidate will have experience in:

• Computers and software
• Intelligent Transportation Systems (ITS)
• Traffic Incident Management (TIM)
• Call center and dispatch activities
• Proper phone etiquette

Benefits and Perks:

• Comprehensive health with optional dental and vision insurance
• Retirement savings
• Professional development opportunities and ongoing training
• A collaborative and innovative work environment
• Employee wellness programs
• Potentially up to two (2) remote workdays per week

Additional position information: This job is in an office setting with minimal light lifting and some travel required.

If you are looking for a rewarding career with a culture of employee involvement, where teamwork is the normand measurement of performance is essential, the Kentucky Transportation Cabinet is for you!

Applicants must be currently authorized to work in the United States for any employer.

The Kentucky Transportation Cabinet (KYTC) participates in E-Verify and will provide the federal governmentwith your Form I-9 information to confirm that you are authorized to work in U.S. KYTC will only use E-Verifyonce you have accepted a job offer and completed the Form I-9.

For more information on E-Verify, or if you believe that KYTC has violated its E-Verify responsibilities,please contact Department of Homeland Security (DHS) at 888-897-7781 or https://www.e-verify.gov/

Minimum Requirements

EDUCATION: Graduate of a college or university with a bachelor's degree.

EXPERIENCE, TRAINING, OR SKILLS: Five years of professional administrative experience.

Substitute EDUCATION for EXPERIENCE: A master's degree in public or business administration or a related field will substitute for one year of the required experience.

Substitute EXPERIENCE for EDUCATION: Additional administrative, business or research experience will substitute for the required education on a year-for-year basis.

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE

Incumbents working in this job title primarily perform duties in an office setting. Minimal travel may be required.

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

If you have questions about this advertisement, please contact John Roberts at [e-mail] or 502-330-5581.

An Equal Opportunity Employer M/F/D