Administrative Biologist

Jones Lake Management; Indianapolis (IN); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

Paid holidays

Generous PTO

401(k) match

Job summary

Jones Lake Management in Indianapolis, IN seeks an Administrative Biologist to join our branch. The role provides on-the-job training and opportunities for continuing education, handling customer inquiries by phone and in-office, and delivering administrative support to the team and branch manager.

You will coordinate estimates, manage inventory, and assist with customer needs while upholding our commitment to service excellence and accurate record-keeping.

Qualifications

• Associate degree or higher in biology or related field.
• Strong organizational skills and teamwork.
• Proficiency in Microsoft Office.
• Excellent verbal and written communication.
• Customer service and sales-oriented mindset.

Responsibilities

• Provide excellent customer service in person and by phone.
• Assist management with tasks and follow-ups.
• Manage inventory and perform spot checks.
• Coordinate collection of credit card receipts and submission.
• Assist with creation and coordination of estimates.
• Communicate estimates to customers and inform clients of new equipment options.

Job description

Position Title: Administrative Biologist

Location: Indianapolis, IN

Status: Full-Time

Salary Range: 42,000-45,000 annually

About Us

Jones Lake Management has a history of excellence in fish production and lake management. This company was built on providing unwavering quality solutions and products to our customers! It ALL begins with the people hired to provide a professional level of service in the field, or at the office.

Position Summary

The Administrative Biologist will report to the Branch Manager in our Indianapolis/Fishers, IN office. You will receive on-the-job training for the needed skills to be successful, and we also provide continuing education opportunities. Responsibilities include oversight and response to customer service inquiries via telephone and in-office. This role will assist with customer needs and provide administrative support for the team and branch manager.

Essential Duties

• Perform excellent customer service with all customers, both in person and via telephone
• Assist management team with material “issues” and tasks needed to be completed
• Ensure inventory is managed appropriately and adjustments are made when needed
• Conduct spot checks of materials, high value items, and high turnover inventory regularly to ensure accuracy
• Coordinate the collection of credit card receipts and submission process for the team
• Assist branch manager with any follow‑ups needed to be performed with customers
• Perform projects as needed for the branch manager
• Assist with creation and coordination of estimates
• Communicate estimates to customers
• Inform clients of new equipment options

Qualifications

• Associate’s Degree or higher in Biology, Water Resources, Fisheries related course study, or equivalent work experience
• Must be well organized, highly motivated, and willing to work well with a team of professionals
• Proficiency in Microsoft Office
• Excellent communication skills, both verbal and written
• Excellent phone and cold calling skills
• Exceptional customer service skills
• Strong listening and sales skills

Comprehensive Benefits

• 3 Medical Plans to choose from, including the ability to participate in an HSA.
• Dental, Vision, and Company Paid Life Insurance
• 12 Paid Holidays per year
• Generous PTO
• 401(k) with Generous Company Match

We understand that no candidate is perfectly qualified for any job. Experience comes in many different forms; skills are transferable, and passion goes a long way.

We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.