Administrative & Billing Specialist

DH Pace Company; Colorado Springs (CO); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off & holidays

Life insurance

HSA and FSA options

Disability coverage

Employee discounts

Job summary

DH Pace Company, Inc. in Colorado Springs is seeking a full-time Administrative Support Representative to join our team of professionals. The role focuses on billing and general administrative duties, as well as customer service responsibilities to ensure smooth operations.

You will handle customer inquiries, process payments, maintain accounts, and support office functions daily. Strong attention to detail, teamwork, and Microsoft Office proficiency are essential.

Qualifications

• Expert attention to detail and great customer service skills.
• Prioritize tasks and possess strong analytical skills.
• Ability to multi-task and work efficiently in a fast-paced environment.
• Billing experience is preferred and AR/AP experience a plus.
• Strong Microsoft Office and computer skills.

Responsibilities

• Provide general administrative support in daily office functions.
• Create and manage customer invoices meeting daily and monthly goals.
• Answer customer calls and emails and enter daily service requests.
• Receive and process check and credit card payments.
• Set up and maintain customer account information.
• Create and implement team building and community outreach activities.
• Perform monthly credit card reconciliations.
• Upload contract documents to company website for review and final agreement.
• Contract liaison between customers and staff to ensure documents are submitted with all signatures and deadlines are met.

Skills

Attention to detail

Customer service

Analytical skills

Multi-tasking

Communication skills

Billing experience

AR/AP experience

Tools

Microsoft Office

Job description

DH Pace Company, Inc. in Colorado Springs is seeking a full-time Administrative Support Representative to join our team of professionals. The role focuses on billing and general administrative duties, as well as customer service responsibilities to ensure smooth operations.

You will handle customer inquiries, process payments, maintain accounts, and support office functions daily. Strong attention to detail, teamwork, and Microsoft Office proficiency are essential.