Administrative Associate - Service Department

ALL Family of Companies; Alabama; On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Competitive wage

Paid time off & holidays

Comprehensive benefits package

401(k) retirement plan with match

Job summary

ALL Crane Rental of Alabama, LLC in Theodore, AL is seeking an Administrative Associate for the Service Department. This full-time non-exempt role supports the service team with office duties, purchase orders, and maintenance schedules. Strong Microsoft Office skills and general office experience are required.

The position offers comprehensive benefits and a competitive wage package, with opportunities for overtime as needed and a chance to contribute to a growing fleet maintenance operation.

Qualifications

• Experience with heavy construction equipment is a plus.
• Able to work in a fast paced environment and meet deadlines.
• Must be able to work 40 hours a week and overtime as needed.
• Proficient with phone, computer and office equipment.
• Working knowledge of Microsoft Office products; NexGen is a plus.

Responsibilities

• Answer multi-line incoming telephone calls and provide exceptional customer service.
• Enter purchase orders and service work orders into fleet maintenance software.
• Monitor preventative maintenance schedules and distribute to personnel.
• Monitor inspections and distribute schedules to appropriate staff.
• Prepare and maintain records/reports of work, inventories, and expenditures.
• Handle general admin tasks: processing documents, faxing, filing, data entry.
• Maintain safety/compliance with regulations.
• Assist with Parts inventory as needed.
• Perform other tasks as assigned.

Skills

Phone etiquette

Customer service

Office software proficiency

Tools

Microsoft Office

NexGen maintenance software

Job description

ALL Crane Rental of Alabama, LLC

Administrative Associate - Service Department

Theodore, AL - 36582

Position Summary

ALL Crane Rental of Alabama, located in Theodore, is seeking an Administrative Associate with solid general office skills at take responsibility for the Service Departments' administrative duties. This is a full-time, non-exempt position with comprehensive benefits package.

Essential Functions

• Answer multi-line incoming telephone and provide exceptional customer service
• Entry of purchase orders and service work orders into the fleet maintenance software program.
• Monitor the preventative maintenance program and distribute schedules to appropriate personnel.
• Monitor manufacturer and regulatory required inspections and distribute schedules to appropriate personnel.
• Prepare and maintain records and reports of work performed, inventories, price lists, shortages, shipments, expenditures, and goods used or issued
• Various administrative tasks such as processing documents, faxing, filing, and data entry.
• Maintain conformity to safety requirements and other regulations.
• May assist with Parts inventory.
• Other tasks as assigned.

Skills and Experience Requirements

• Experience with heavy construction equipment is a plus.
• Able to work in a fast paced environment and meet deadlines.
• Must be able to work 40 hours a week and overtime as needed.
• Able to use phone, computer and other office equipment.
• Must have a working knowledge of Microsoft Office products. Experience with NexGen maintenance software is a plus.

Benefits

• Competitive wages.
• Paid Time Off and Holidays.
• Comprehensive Benefits Plans (Medical, Dental, Life and Disability Insurance).
• 401(k) retirement plan with company match.

ALL Family of Companies

The ALL Family of Companies and its affiliated branches are Equal Opportunity Employers with competitive wage and benefits packages in a drug-free environment. The ALL Family of Companies is the largest privately-owned crane rental and sales enterprise in North America, with 29 strategically located branches operating under the ALL, Central, Dawes, and Jeffers names - including specialized divisions for aerial lifts, boom trucks (ALT Sales), and parts. Since 1964, the ALL Family has been a leader in the lift industry - with market strengths that include commercial construction, roads & bridges, power generation, plants & processing, facility maintenance, and more. We're ALL you need ®

The ALL Family of Companies is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity.