Administrative Associate II – Division 9 Roadside Environmental

Department of Transportation; Georgia; On-site; USD 31,000 - 51,000; Full time

Job summary

The North Carolina Department of Transportation is seeking an Administrative Associate II (S) to support Division 9 operations, including SAP requisitions, payroll entries, and file maintenance. The role emphasizes accurate data handling and customer service in a fast-paced office setting.

The position requires strong communication, proofreading, and scheduling skills, with proficiency in Microsoft Office and DOT systems such as SAP, Ariba and SharePoint. Some travel may be involved.

Qualifications

• Requires high school diploma or GED and one year of administrative experience or an equivalent combination.
• Must be able to create requisitions in SAP, perform payroll tasks, and manage data entry with minimal supervision.
• Experience with MS Office and DOT computer programs such as SAP, Ariba and SharePoint is preferred.

Responsibilities

• Backup in creating requisitions in SAP and entering payroll data.
• Manage daily maintenance tasks, service entry sheets and inventory issues.
• Process accident reports and maintain filing systems; prepare meeting minutes and route documents.
• Coordinate Adopt-A-Highway program activities as co-coordinator for Division 9.

Skills

Customer service

Communication

Data entry

Scheduling

Proofreading

Education

HS diploma or GED

Administrative experience

Tools

SAP

Ariba

SharePoint

Microsoft Office (Outlook/Word/Excel)

Job description

Agency Dept of Transportation Division State Hwy Administrator - Div of Hwys Job Classification Title Administrative Associate II (S) Position Number 60020982 Grade NC02

About Us It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.

Description of Work

Please note that all positions close at 12:00 AM on the posted closing date. You must apply by 11:59 PM prior to the posted closing date. The major functions of this position will be to serve as backup in creating requisitions in SAP, database entry, daily maintenance management system task number assignment, entering payroll, service entry sheets, inventory issues, accident report processing, documentation of meeting minutes, file retention, purging and maintaining the general files for this office, call monitoring and routing. They must provide excellent customer service and be able to operate general office equipment. Must be able to work in an environment with little supervision throughout the day. Minimal data processing errors are required because of the significant impact they have on daily operations of this department and its personnel. This position will also serve as co‑coordinator for the Adopt‑A‑Highway Program for Division 9.

Additional Expectations

• Good communication skills are required in both verbal and written activities.
• Possess general mathematical skills, significant vocabulary/grammar skills for proofreading correspondence, reports, and other documents.
• Ability to schedule and coordinate a variety of appointments, meetings, and or conferences.
• Applicant should be computer literate and possess experience using modern word processing, spreadsheet, email, and internet software, and have the ability to learn and apply DOT computer programs such as SAP, Ariba and SharePoint.
• Customer service experience (over telephone, personal, and electronic) is also preferred.
• Candidates should possess composition skills, attention to detail, and need for consistency with data entry and correspondence.
• Management prefers a candidate with customer service experience and a personable attitude.
• Must be able to work in an inside environment including being exposed to significant sitting for long periods of time.
• This position requires a valid driver’s license due to required occasional business‑related travel and the need to operate a company or personal vehicle while conducting administrative duties.

Responsibilities may include duties such as traveling between company locations or work sites, attending meetings or training sessions, delivering or retrieving documents, supplies, or equipment, making postal runs, and completing other off‑site administrative or operational tasks as assigned.

Knowledge Skills and Abilities/Management Preferences

Salary Grade and Salary Range: NC02 $31,200-$51,249

• Customer service experience, including resolving customer issues
• Experience with Microsoft Office using programs such as Outlook, Word, and Excel
• Experience completing and/or maintaining records and reports
• Experience reviewing detailed documents and records for accuracy and completeness
• Experience with letter writing, using correct spelling, punctuation, and proofreading

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience. In accordance with the Governor’s Executive Order 303, our agency supports second‑chance employment for individuals who were previously incarcerated or justice‑involved. We invite all potential applicants to apply for positions for which they may be qualified. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation.

The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.