Administrative Associate — Front Desk, Flexible Hours

CBI Health; Forest Hill (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Management opportunities

Health, dental and vision benefits

Flexible hours

Job summary

CBI Health is seeking an Administrative Associate for our Ottawa office to be the face and voice of a leading community healthcare provider. This full-time role supports a busy outpatient rehabilitation clinic with front-desk responsibilities and clerical tasks.

The starting salary is $39,000 per year. The ideal candidate brings 1–2 years in reception or customer service, proficiency with Microsoft Office, and a professional, client-focused approach.

Qualifications

• 1–2 years experience in a reception or customer service role.
• Post-secondary education in medical office/business administration is an asset.
• Experience using Microsoft Office (Word, Excel and Outlook) and a publishing program.
• A professional approach to customer service.
• A creative approach with a can-do attitude.
• Fluent in English and French is an asset.

Responsibilities

• Direct incoming calls and provide information about our services.
• Be the first point of contact for clients in the office.
• Pull charts used for daily appointments, file charts, reports and other correspondence.
• Enter client data, client charges, collect payments and issues receipts.
• Manage the appointment schedule to minimize cancelled appointments and vacancies.
• Perform general office duties and provide administrative support.

Skills

Customer service

Organizational skills

Problem-solving

French language

Education

Medical office administration

Business administration

Tools

Microsoft Office

Publishing program

Job description

CBI Health is seeking an Administrative Associate for our Ottawa office to be the face and voice of a leading community healthcare provider. This full-time role supports a busy outpatient rehabilitation clinic with front-desk responsibilities and clerical tasks.

The starting salary is $39,000 per year. The ideal candidate brings 1–2 years in reception or customer service, proficiency with Microsoft Office, and a professional, client-focused approach.