Administrative Associate Exams

nc; North Carolina; On-site; USD 31,000 - 51,000; Full time

Benefits offered by this job

Health insurance

Pension/retirement options

Paid holidays

Vacation days

Job summary

The North Carolina Department of Revenue is seeking an Administrative Associate II (S) to support the Central Examination Division and assist the Assistant Director, managers, supervisors, and staff. This role focuses on coordinating communications, data handling, and administrative workflow to ensure tax compliance and efficient operations.

The position emphasizes strong written and verbal communication, basic data entry, and proficiency with spreadsheet, word processing, database software, and

Qualifications

• Excellent communications skills both written and oral.
• Demonstrated experience with basic data entry.
• Demonstrated experience using basic spreadsheet, word processing, database software, and email.
• Demonstrated ability to manage multiple tasks and resources in a busy office environment.

Responsibilities

• Collect, enter and maintain data in various databases
• Generate reports
• Accumulate files and maintains a variety of records and reports
• Provide support and preventive maintenance for office equipment and other activities as needed
• Assist with incoming and outgoing mail

Skills

Excellent communication

Data entry

Multitasking

Tools

Excel

Word processing

Database software

Email

Job description

Agency Dept of Revenue Division Examination Job Classification Title Administrative Associate II (S) Position Number 60082239 Grade NC02

About Us

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.

Description of Work

***PLEASE NOTE: THIS WILL CLOSE AT 11:59 P.M. THE DAY PRIOR TO THE END DATE LISTED ON THIS JOB POSTING***

The North Carolina Department of Revenue is accepting applications for an Administrative Associate II to work in the Central Examination Division. This position assists and supports the work of the Assistant Director, managers, supervisors, and fellow employees assigned to this unit. The Administrative Associate II performs a full array of administrative duties that are necessary to facilitate a broad range of communication efforts internally, and to serve as a conduit for the orderly flow of work within the Central Examination Division.

The Administrative Associate ensures operations are conducted in the most effective, efficient, and professional manner possible in order to attain the highest degree of compliance with tax laws and regulations.

Job responsibilities include but are not limited to:

• Collect, enter and maintain data in various databases
• Generate reports
• Accumulate files and maintains a variety of records and reports
• Provide support and preventive maintenance for office equipment and other activities as needed
• Assist with incoming and outgoing mail

Knowledge Skills and Abilities/Management Preferences

• Excellent communications skills both written and oral
• Demonstrated experience with basic data entry
• Demonstrated experience using basic spreadsheet, word processing, database software, and email
• Demonstrated ability to manage multiple tasks and resources in a busy office environment

Recruitment Range: $31,200 - $51,249

Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the m o st qualified pool of applicants.

COMPENSATION & BENEFITS

The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program ( numerous high-quality, low-cost benefits on a pre-tax basis).

Some highlights include:

• The best funded pension plan/retirement system in the nation according to Moody's Investor's Service
• Twelve paid holidays per year
• Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year
• Twelve sick days/year which are cumulative indefinitely
• Paid Parental Leave
• Personal Observance Leave and Community Service Leave
• Longevity pays lump sum payout yearly based on length of service
• 401K and 457 plans
• Eligibility for the Public Service Loan Forgiveness Program

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.

This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance. "Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state.

To be considered within the most qualified pool of applicants and receive credit for your work history and credentials, you must document all related education and experience on the State of North Carolina application in the appropriate sections of the application form. Any information omitted from the application cannot be considered for qualifying credit.

Applicants eligible for veteran's preference should attach a copy of form DD-214.