Administrative Associate

Worcester Polytechnic Institute; Worcester (MA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Retirement match

Wellness perks

Tuition assistance

Job summary

Worcester Polytechnic Institute (WPI) in Worcester, MA invites applications for an Administrative Associate in the Chemistry & Biochemistry department. You will be the primary contact for undergraduate students, coordinate student services, and support routine clerical and records-keeping duties.

Responsibilities include communicating with faculty and staff, arranging meetings and events, maintaining student records, and helping ensure proper execution of academic policies and program

Qualifications

• High School diploma is required.
• 3-5 years of relevant experience.
• Strong organizational and communication skills.

Responsibilities

• Serve as the primary contact for undergraduate students and address inquiries.
• Perform routine clerical duties, including mail handling and supplies management.
• Collaborate with faculty and staff to implement academic policies and program requirements.
• Maintain accurate student records (admissions, enrollment, graduation) and compile syllabi quarterly.
• Prepare reports related to student progress and program statistics for evaluation and accreditation.
• Coordinate meetings, schedule rooms, and disseminate communications about deadlines and updates.
• Support planning and execution of undergraduate events such as URPS, Open Houses, socials, and commencement.
• Maintain Department Website and social media channels (Instagram, LinkedIn, email lists).
• Perform other duties as assigned by the supervisor.

Skills

Administrative support

Customer service

Communication

Record keeping

Event coordination

Education

High School diploma

Job description

Job Description Summary

Serves as a primary person responsible for supporting the chemistry and biochemistry department undergraduate program administration. Tasks include coordinating student services and ensuring the smooth operation of academic and administrative processes.

Job Title

Administrative Associate

Location

Worcester

Department Name

Chemistry & Biochemistry

Division Name

Worcester Polytechnic Institute - WPI

Responsibilities

• Serve as the primary point of contact for undergraduate students, addressing inquiries and providing guidance.
• Perform routine clerical duties, including sort/distribute mail and handle incoming and outgoing mail deliveries and packages, sign and notify recipients, maintain office equipment and supplies.
• Work closely with faculty, staff and department head to ensure effective communication and implementation of academic policies, program requirements, and administrative procedures.
• Maintain accurate and up-to-date student records, including admissions, enrollment, and graduation documentation, compile syllabi quarterly, prepare & distribute Senior Exit Surveys.
• Prepare and process various forms and reports related to student progress and program statistics to support program evaluation, accreditation, and decision-making.
• Coordinate and schedule meetings, make room reservations, draft and disseminate communications to students, faculty, and staff regarding important deadlines, program updates, new opportunities, and policy changes.
• Support the planning and execution of undergraduate academic and social events, such as the Undergraduate Research Project Showcase (URPS), CBC Open Houses, undergraduate socials, and graduation ceremonies.
• Maintain and update Department Website, Department TV, Email Lists, Instagram, LinkedIn and other social media platforms.
• Performs all other duties and responsibilities as assigned or directed by the supervisor

Requirements

• High School diploma
• 3-5 years of experience

Compensation

Hourly pay: $21.25 - $23.50 per hour. Salary is based on related experience, expertise, and internal equity. WPI's benefits package includes a robust retirement match, wellness perks, tuition assistance and more!

FLSA STATUS

United States of America (Non-Exempt)

WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. It seeks individuals from all backgrounds and experiences who will contribute to a culture of creativity, collaboration, inclusion, problem solving, innovation, high performance, and change making. It is committed to maintaining a campus environment free of harassment and discrimination.

About WPI

Worcester Polytechnic Institute (WPI) is a vibrant community of extraordinary students,talented and dedicated staff, and world-renowned faculty. Along with its state-of-the-art research facilities, WPI, offers competitive and comprehensive benefits, including health insurance, life and long-term disability insurance, retirement savings plans, tuition assistance, flexible spending and health savings accounts, and a working environment that prioritizes mental health and well-being. It is a community committed to civility and respect—making inclusion and belonging a reality for everyone on its campus.