Administrative Associate

KONE; Gahanna (OH); On-site; USD 49,900 - 65,520; Full time

Benefits offered by this job

401k Match

Medical Insurance

Dental Insurance

Vision Insurance

HSA

Paid Time Off

Job summary

KONE Columbus is seeking an Administrative Associate to support daily operations in the local branch in Columbus, OH. The role involves handling administrative tasks, customer interactions, and data management to keep the service branch running smoothly.

Ideal candidates have at least 2 years in office administration, proficiency with Microsoft Office, SAP, and CRM systems, and strong communication skills in a fast-paced environment.

Qualifications

• 2+ years of office administration experience or equivalent.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Perform administrative tasks for service branch operations, including reporting and onboarding support.
• Manage customer service interactions via phone, email, and in-person visits.
• Maintain and organize documents, filing systems, and database records.
• Utilize office tools such as Microsoft Office, SAP, and CRM systems.
• Collaborate with all levels of the organization to achieve business goals.

Skills

Customer service mindset

Multi-tasking

Communication skills

Education

Associate degree or equivalent experience

Tools

Microsoft Office Suite

SAP

CRM systems

Job description

Administrative Associate – KONE Columbus, OH

Join our KONE team in Columbus and assist our local branch in daily administrative operations.

Annual base pay range: $49,900 – $65,520. Compensation package offered will depend on the candidate’s ability to meet the role’s requirements, business strategy needs, and other factors such as skill set, experience, certifications, and location.

Responsibilities

• Perform administrative tasks related to service branch operations, including reporting, scheduling, and onboarding assistance.
• Manage customer service interactions via phone, email, and in-person visits.
• Maintain and organize documents, filing systems, and database records.
• Use office management tools such as Microsoft Office Suite, SAP, and customer relationship management systems.
• Collaborate with all levels of the organization to achieve business goals.

Qualifications

• At least 2 years of relevant office administration experience.
• Proficiency with Microsoft Office Suite; experience with SAP or CRM systems preferred.
• Strong customer service mindset and communication skills.
• Ability to perform and manage multiple tasks simultaneously in a fast‑paced environment.
• Associate degree in a related field or 4+ years of experience.

Benefits

• Competitive salary
• Opportunities to learn and grow
• 401k Employer Match
• 401k Employer Non‑elective Contribution
• Well‑being Program
• Medical, Prescription, Dental and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to Care for a Domestic Partner
• Paid Time Off & Holidays
• Company Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• Company Paid Short‑term and Long‑term Disability
• Buy‑Up Long‑term Disability
• Critical Illness Insurance
• Hospital Indemnity & Accident Insurance
• Identity Theft Protection
• Legal Insurance
• KONE Credit Union
• Tuition Reimbursement
• Commuter Benefits

EEO Statement

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.