Administrative Associate - Customer & Office Operations

KONE; Gahanna (OH); On-site; USD 49,900 - 65,520; Full time

Benefits offered by this job

401k Match

Medical Insurance

Dental Insurance

Vision Insurance

HSA

Paid Time Off

Job summary

KONE Columbus is seeking an Administrative Associate to support daily operations in the local branch in Columbus, OH. The role involves handling administrative tasks, customer interactions, and data management to keep the service branch running smoothly.

Ideal candidates have at least 2 years in office administration, proficiency with Microsoft Office, SAP, and CRM systems, and strong communication skills in a fast-paced environment.

Qualifications

• 2+ years of office administration experience or equivalent.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Perform administrative tasks for service branch operations, including reporting and onboarding support.
• Manage customer service interactions via phone, email, and in-person visits.
• Maintain and organize documents, filing systems, and database records.
• Utilize office tools such as Microsoft Office, SAP, and CRM systems.
• Collaborate with all levels of the organization to achieve business goals.

Skills

Customer service mindset

Multi-tasking

Communication skills

Education

Associate degree or equivalent experience

Tools

Microsoft Office Suite

SAP

CRM systems

Job description

KONE Columbus is seeking an Administrative Associate to support daily operations in the local branch in Columbus, OH. The role involves handling administrative tasks, customer interactions, and data management to keep the service branch running smoothly.

Ideal candidates have at least 2 years in office administration, proficiency with Microsoft Office, SAP, and CRM systems, and strong communication skills in a fast-paced environment.