Administrative Associate

KONE, Inc; Kentucky; On-site; USD 50,000 - 66,000; Full time

Benefits offered by this job

Competitive salary

401K Match

Health insurance

Paid time off

Tuition reimbursement

Job summary

KONE Columbus, OH is seeking an Administrative Associate to support the service branch with scheduling, reporting and onboarding tasks. You will interact with customers and colleagues to provide a smooth experience across touchpoints.

Requirements include 2+ years of office administration and an associate degree (or 4+ years of related work). The role offers growth in a collaborative, safety‑driven environment.

Qualifications

• 2+ years of relevant office administration experience.
• Associates degree in a related field or 4+ years of equivalent experience.

Responsibilities

• Perform scheduling, reporting and onboarding support for the service branch.
• Engage with internal and external stakeholders via phone, email or in person to ensure excellent customer service.

Skills

Office administration

Customer service

Multi-tasking

Education

Associate degree or related field

Tools

Microsoft Office Suite

SAP

CRM

Job description

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an _innovation and sustainability_ leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

Are you ready to make your next career move to join our team and assist the local branch as an Administrative Associatefor KONE Columbus, OH?

• Do you enjoy working in a fast-paced environment?
• Are you able to collaborate with all levels of the organization to achieve business goals?
• Have you developed a proficiency with office management tools (e.g. Microsoft Office Suite, SAP, customer relationship management, etc.? )
• Do you have a passion for customer satisfaction?
• Are you able to perform and manage multiple tasks at the same time?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

As our Administrative Associate, you will perform a variety of administrative tasks related to our service branch operations including reporting, scheduling, and onboarding assistance. Your customer service mindset provides an engaging experience with internal and external stakeholders whether it is through phone calls, emails, or face to face visits.

You will bring 2+ years of relevant office administration expertise and an appetite for learning an exciting and new field. You will use the knowledge gained when obtaining your associates' degree in a related field or an additional 4+ years of experience.

About KONE

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.

We hire individuals who value culture because we believe culture drives innovation.

• We value your authentic self.
• Collaborative, creative, and supportive work environment.
• Passionate about safety, quality, and innovation
• We care about the communities where we live and work.

Just some of our many benefits include:

United States

• Competitive salary
• Opportunities to learn and grow
• 401K Employer Match
• 401k Employer Non-elective Contribution
• Well-being Program
• Medical, Prescription, Dental and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to Care for a Domestic Partner
• Paid Time Off & Holidays
• Company Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• Company Paid Short-term and Long-term Disability
• Buy-Up Long-term Disability
• Critical Illness Insurance
• Hospital Indemnity & Accident Insurance
• Identity Theft Protection
• Legal Insurance
• KONE Credit Union
• Tuition Reimbursement
• Commuter Benefits

Annual Base Pay Range:

$49,900 - $65,520. The compensation package offered will depend on candidate's ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

Variable Compensation

KONE Annual Bonus plan at 5% Target Incentive based on achievement of company goals and individual goals.

Come share your passion and energy to make a positive impact at KONE for our customers and your career!

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral pa