Administrative Assistant - Workforce Programs & Data Support

LOUISVILLE URBAN LEAGUE; Louisville (KY); On-site; USD 28,000 - 30,000; Full time

Job summary

LOUISVILLE URBAN LEAGUE is seeking an Administrative Assistant 1 to support the Center for Workforce Development. The role involves managing communications, maintaining client-tracking data, and providing reporting support for departmental programs.

The position requires proficient use of Google Suite and CRM systems, strong communication, and excellent organizational skills to handle multiple tasks efficiently.

Qualifications

• Proficiency in Google Suite and hands-on experience using CRM systems (Salesforce strongly preferred).
• Strong verbal and written communication skills with a professional and welcoming phone demeanor.
• Excellent attention to detail, strong time-management capabilities, and ability to handle multiple tasks without errors.
• Must be dependable, punctual, and able to work with minimal supervision.

Responsibilities

• Serve as department's primary receptionist, handling incoming calls and directing inquiries to staff.
• Enter and update data in spreadsheets, Salesforce, and CRM systems in real time.
• Assist with backlog, compliance reviews, and audit preparation.
• Conduct outreach calls to program participants to confirm attendance for interviews and workshops.
• Compile data for weekly departmental reports and track key performance metrics.

Skills

Google Suite

CRM systems (Salesforce)

Verbal communication

Written communication

Organizational skills

Attention to detail

Education

High school diploma/GED

Tools

Salesforce

Google Workspace

Job description

LOUISVILLE URBAN LEAGUE is seeking an Administrative Assistant 1 to support the Center for Workforce Development. The role involves managing communications, maintaining client-tracking data, and providing reporting support for departmental programs.

The position requires proficient use of Google Suite and CRM systems, strong communication, and excellent organizational skills to handle multiple tasks efficiently.