Administrative Assistant- Switchboard Operator

Pullman Regional; Pullman, Northern (WA, KY); Hybrid; USD 28,000 - 45,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Health Savings Account

Paid Leave Time

Employer Paid Life Insurance

Retirement with Employer Matching

Job summary

Pullman Regional is seeking an Administrative Assistant-Switchboard Operator to handle a high volume of calls, route them accurately, and provide exceptional patient service. The role includes clerical tasks such as scanning documents into the EMR and filing, with attention to detail and reliability essential.

Work schedule is Monday–Friday, 8am–5pm. Prior switchboard experience is a plus; the company offers a supportive environment focused on community care.

Qualifications

• High school diploma or equivalent.
• Excellent communication skills to interact with patients and colleagues.
• Strong organizational skills to manage multiple tasks efficiently.
• Meticulous attention to detail to ensure accuracy.
• Prior experience with a switchboard or multi-line phone service.

Responsibilities

• Answer incoming calls for Pullman Regional Hospital.
• Efficiently connect callers to the appropriate extension.
• Provide exceptional customer service.
• Assist with clerical tasks between phone calls (scanning documents into our electronic medical record, filing, etc.)
• Obtain information from agencies or sources to complete projects and reports as needed.
• Conduct audits to ensure the accuracy of completeness of responsibilities.
• The employee will be punctual and maintain regular attendance.

Skills

Communication

Organization

Attention to detail

Switchboard experience

Education

High school diploma or equivalent

Job description

## Administrative Assistant- Switchboard OperatorApply: Patient Accounts Center: Full time: Posted Yesterday: JR\\_26000363**Pay Range:**The base pay range for this position is$20.46-$32.84 Hourlyhowever, base pay offered may vary depending on job-related knowledge, skills, and experience.**Job Title:** Switchboard Operator**Work Schedule for this Position:** Monday - Friday 8am - 5pm**Company Statement:**Pullman Regional is an innovative, patient-focused, multi-disciplinary based work environment where all members of the team contribute to the exceptional care of our patients and the community.**Position Overview:**Receive and accurately route phone calls through the organization’s telephone system in a timely, professional, and friendly manner. Must be able to handle a high volume of calls while maintaining careful attention to detail and accuracy. Must be reliable as this is a high-performance role. Credentialing Services tasks to include payer enrollment, revalidations, and other miscellaneous tasks as required by payers.**A Day in the Life:*** Answer incoming calls for Pullman Regional Hospital.* Efficiently connect callers to the appropriate extension.* Provide exceptional customer service.* Assist with clerical tasks between phone calls (scanning documents into our electronic medical record, filing, etc.)* Obtain information from agencies or sources to complete projects and reports as needed.* Conduct audits to ensure the accuracy of completeness of* Punctual and regular attendance is essential responsibility. The expectation is that the employee will be present for all scheduled shifts.**About You!****This Job is For You if You Have:*** High school diploma or equivalent.* Exceptional communication skills to interact with patients and colleagues.* Excellent organizational skills to manage multiple tasks efficiently.* Meticulous attention to detail to ensure accuracy.**A Wow if You Have:*** Prior experience with a switchboard or multi-line phone service.**Company Perks:**Our employees are our most important asset and that’s reflected in our benefits. Pullman Regional is proud to offer a variety of benefits to support employees and their families, including:* Medical/Vision, Dental, Health Savings Account, and Paid Leave Time* Employer Paid Life Insurance and Long-Term Disability* Retirement with Employer Matching Contributions* Voluntary Benefits that include: Life Insurance, Critical Illness, Accident Insurance, and Short-Term Disability* Services Discount and EAP Resources**A Few More Important Points:**The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.**Disability Contacts:**Applicants with disabilities who require assistance or accommodation should contact Human Resources at [e-mail]