Patient Registrar

Pullman Regional Hospital; United States; On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Health Savings Account

Paid Leave Time

Employer-Paid Life Insurance

Long-Term Disability

Retirement with Employer Matching

Voluntary Benefits: Life Insurance, C

Critical Illness, Accident Insurance,

Short-Term Disability

EAP Resources

Job summary

Pullman Regional Hospital in Pullman, WA, is seeking a Patient Registrar to deliver courteous front-desk service, schedule appointments, register patients, and verify insurance.

You will gather demographics, balance data entry with patient care, and support clinical staff while maintaining HIPAA standards and a positive, efficient workflow.

Qualifications

• Excellent verbal and written communication skills.
• Competent in computer skills including Microsoft Office.
• Strong typing skills and speed.
• Comfort in answering phones and speaking with customers.
• Ability to manage time, tasks, and resources appropriately.
• Ability to learn and adapt to new technology.
• Ability to read and write clearly, and understand policies, labels, and written instructions.

Responsibilities

• Provides high-quality customer service to patients, providers, and staff.
• Performs appointment scheduling and patient registration.
• Interviews incoming patients to obtain demographics and verify insurance eligibility.
• Supports clinical staff with obtaining patient paperwork as needed.
• Ensures accuracy of patient data entry and documentation.

Skills

Verbal & written communication

Typing speed

Customer service

Time management

Microsoft Office

Phone etiquette

Adaptability

Policy reading/writing

Education

High school diploma or equivalent

Job description

Pay Range

The base pay range for this position is $19.42-$30.71 Hourly however, base pay offered may vary depending on job-related knowledge, skills, and experience.

Job Title

Patient Registrar

Work Schedule for this Position

Monday - Friday, 8am - 5pm

Company Statement

Pullman Regional is an innovative, patient-focused, multi-disciplinary based work environment where all members of the team contribute to the exceptional care of our patients and the community.

Position Overview

The Patient Registrar provides high-quality customer service to patients, providers, and staff in a respectful, positive manner. Provides appointment scheduling and registration service for patients. Interviews all incoming patients to obtain patient demographic information and verify insurance eligibility. Supports clinical staff and providers with obtaining patient paperwork and/or patient care, as needed.

A Day in the Life

Promotes and contributes to a positive work environment, serving others with professional and positive attitude. Encourages equitable division of workload. Keep current with the changes in professionalism and hospital policy. Ensure completion of regulatory and departmental competencies within the timeframe set by your supervisor. Accountable to demonstrate work effectiveness through safe completion of assigned tasks in a timely manner. Uses appropriate delegation to assist in patient care. Follow high-reliability practices set by the organization and/or department and report safety concerns. Participate in quality improvement projects throughout the organization in order to support a safe work environment. Participate in all assigned meetings and committee assignments. Performs scheduling, check-in, check-out, and other pertinent organization processes according to procedures and policies. Ensuring accuracy of all data entry of patient data. Train, demonstrate, or guide others in the performance of assigned work. Portray a high level of professionalism of accountability and reliability, driving organization vision, mission and values. Maintain a clean and safe work area and take responsibility for departmental space. Performs in-office collection activities; collection of co-pays, writing receipts and balancing end of day deposit.

About You

This Job is For You if You Have

• High school diploma or equivalent.
• Excellent verbal and written communication skills with colleagues and customers.
• Competent in computer skills including Microsoft Office products.
• Strong typing skills/speed.
• Comfort in answering phones and speaking with customers on the phone.
• Ability to manage time, tasks, and resources appropriately.
• Ability to learn and adapt to new technology.
• Ability to read and write clearly, and understand policies, labels, and written instructions.

A Wow if You Have

• Experience in a medical setting.

Company Perks

• Medical/Vision, Dental, Health Savings Account, and Paid Leave Time
• Employer Paid Life Insurance and Long-Term Disability
• Retirement with Employer Matching Contributions
• Voluntary Benefits that include: Life Insurance, Critical Illness, Accident Insurance, and Short-Term Disability Services
• Discount and EAP Resources

A Few More Important Points

The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Disability Contacts

Applicants with disabilities who require assistance or accommodation should contact Human Resources at [e-mail]

Pullman Regional Hospital is a critical access hospital with a physician clinic network located in Pullman, Washington, at the heart of the Palouse. We provide an array of treatment and prevention services, each at the forefront of the medical industry designed to provide the most comprehensive benefits to our patients. We're a small hospital known for big ideas and bold visions. More than 500 people are part of the Pullman Regional Hospital family; each and every individual contributes to our stellar reputation.