Administrative Assistant - Scheduling, Dispatch & Support

Impact Fire Services, LLC; Fort Lauderdale (FL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

Life insurance

Paid time off and holidays

Disability insurance

401(k) company match

Shared Ownership Program

Training opportunities

Apprenticeship programs

Job summary

Impact Fire Services, LLC in Fort Lauderdale seeks an Administrative Assistant to support the Office Manager. The role requires efficient multi-tasking, strong teamwork, and the ability to manage complex schedules while providing reliable administrative support.

The ideal candidate is resourceful, organized, and customer-focused, with proficiency in MS Office and excellent communication. The position offers benefits including healthcare and a strong training culture, with opportunities to

Qualifications

• Strong communication and administrative support skills.
• Ability to maintain complex schedules and manage time effectively.
• Detail-oriented with high accuracy in data entry and record keeping.

Responsibilities

• Greet visitors and manage office front-desk activities.
• Schedule work for field employees and maintain calendars.
• Assist with collection calls on outstanding invoices and billing queries.
• Dispatch technicians to service sites and coordinate with customers.
• Answer phone and email inquiries and provide customer support as needed.
• Schedule service appointments and monitor program implementations to completion.
• Maintain office equipment and manage supplies and inventory.

Skills

Communication skills

Organization

Detail oriented

Problem solving

Multi-tasking

Tools

MS Office Suite

Job description

Impact Fire Services, LLC in Fort Lauderdale seeks an Administrative Assistant to support the Office Manager. The role requires efficient multi-tasking, strong teamwork, and the ability to manage complex schedules while providing reliable administrative support.

The ideal candidate is resourceful, organized, and customer-focused, with proficiency in MS Office and excellent communication. The position offers benefits including healthcare and a strong training culture, with opportunities to