Administrative Assistant & Receptionist

cfcs; Milwaukee (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Insurance options

Retirement benefits

Paid time off

Job summary

Archdiocese of Milwaukee Catholic Cemeteries seeks a compassionate office professional to be the face and voice at Mt. Olivet Cemetery in Milwaukee. You will greet families, manage calls, and keep the office running so staff can focus on ministry and support.

You will learn cemetery operations and guide families through the Order of Christian Funerals with confidence. The role emphasizes empathy, strong customer service, and teamwork, with a starting wage of $20 per hour, full benefits,

Qualifications

• Experience in an office environment with administrative duties.
• Excellent customer service and recovery skills.
• Empathy and compassion for people in need.
• Ability to coordinate with internal departments.
• Computers, software, and technology aptitude.
• Spanish language ability preferred.

Responsibilities

• Be the face and voice of Mt. Olivet Cemetery, first point of contact for families.
• Keep the office running as the steady center, coordinating duties and calls.
• Guide families through cemetery operations and the Order of Christian Funerals.

Skills

Office experience

Customer service

Empathy and compassion

Coordination

Technology aptitude

Spanish language

Driver's license

Job description

Archdiocese of Milwaukee Catholic Cemeteries
Location: Mt Olivet Cemetery
3801 West Morgan Avenue Milwaukee, Wisconsin 53221

Do you want to be a calming presence for someone on one of the hardest days of their life?
Tired of office work that just moves paper — and want your organization and people skills to actually matter to someone?
Looking for a workplace with values you don't have to leave at the door?

In this job…

• You will be the face and voice ofMt. Olivet Cemetery — often the very first person a family meets and the first sign to them that they've been received, not processed. A good first impression isn't just professionalism here -it's the beginning of genuine accompaniment.
• You will keep the office running as the steady center — coordinating office duties, calls, and details so that all team members are free to be fully present with families. This operations excellence creates the space for ministry to happen.
• You will build real knowledge of cemeteryoperations — not just to answer questions, but guide families with confidence through the Order of Christian Funerals and the choices in front of them, at a moment when they may not know what to ask.

Compensation and Benefits...

• Starting wage of $20 per hour
• Full benefits package including insurance options
• Retirement benefits
• Paid time off

Get to know us…

CFCS partners with Dioceses across the U.S. in the operation of their cemeteries. We are founded in faith and provide a vibrant community for employees and families we serve. We’ve been doing this for 20+ years and have developed tools to help each person grow in their role, in the industry, and in service to families.

The work we do is founded in our Core Values–Share the Journey, Serve with Care, and Make It Happen

www.cfcsmission.org

https://www.ncregister.com/blog/finding-solace-in-a-cemetery

We’re looking for someone with…

• Experience in an office environment, performing administrative duties, receiving multiple inbound calls, and having direct contact with the public
• Interest in working in a Catholic environment.This is about calling, not checkboxes. All faiths and backgrounds welcome — what we need is a heart that's genuinely drawn to this mission.
• Great customer service and service recovery skills
• Empathy and compassion for people in need
• Ability to coordinate with internal departments
• Skills in completing work amidst interruptions and starting and stopping
• Computers, software, and technology aptitude
• Bilingual in Spanish (preferred)
• Valid Driver’s License

Additional Pre-Employment Requirements

• The Archdioceseteam will facilitate:
  • Background Check
  • Reference Checks
  • Safe Environment Training