Administrative Assistant/Receptionist

Sierra Home Health and Hospice; Las Cruces (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

PTO and 401(k)

Mileage reimbursement

Educational Encouragement for certs

Employee Recognition Events

Team building events

Referral bonuses

Job summary

Sierra Health Care in Las Cruces, NM is seeking an Administrative Assistant to be the first voice patients and partners hear. You will handle front office duties, triage calls, and keep the front desk organized, supporting care teams with efficient operations.

The role requires a high school diploma, proficiency in Microsoft Office, and strong organization. You will work in an office environment under the Business Office Manager, with opportunities for professional development and employee

Qualifications

• High school diploma or equivalent; coursework or certification in office administration is a plus.
• Comfort with Microsoft Office (Outlook, Word, and Excel) and a willingness to learn our healthcare systems.
• Familiarity with medical terminology is preferred, but not required.
• Strong organization and time management, with the ability to work independently and take initiative.
• Clear, professional communication, both written and spoken.
• A warm, respectful approach to everyone you work with, and care for the privacy of the patients we serve.

Responsibilities

• Answer and triage incoming phone calls with prompt, courteous communication.
• Keep the front desk running smoothly, including the printers, copier stations, and general workspace.
• Track, order, and inventory office supplies, and keep the breakroom stocked.
• Assemble Start of Care packets and materials for our clinical teams.
• Pick up and distribute incoming mail and packages from the mailbox and Post Office.
• Deposit checks through the bank’s remote capture system and keep accurate records.
• Issue, activate, and deactivate employee access badges and key cards.
• Support the Business Office Manager, Directors, and Executive Leadership with administrative projects.

Job description

Administrative Assistant

Las Cruces, NM • Administrative

About the Role

Sierra Health Care has served Las Cruces families since 1982, and the people who keep our office running help make that possible. As our Administrative Assistant, you’ll be the first voice patients, families, and partners hear when they call and the steady presence that keeps daily operations on track. You’ll handle front office and receptionist duties, including answering and triaging incoming calls and keeping the front desk organized. This role fits someone who is organized, friendly, and comfortable juggling many small tasks that add up to a big difference for our care teams.

Key Responsibilities

• Answer and triage incoming phone calls with prompt, courteous communication
• Keep the front desk running smoothly, including the printers, copier stations, and general workspace
• Track, order, and inventory office supplies, and keep the breakroom stocked
• Assemble Start of Care packets and materials for our clinical teams
• Pick up and distribute incoming mail and packages from the mailbox and Post Office
• Deposit checks through the bank’s remote capture system and keep accurate records
• Issue, activate, and deactivate employee access badges and key cards
• Support the Business Office Manager, Directors, and Executive Leadership with administrative projects

What We’re Looking For

• A high school diploma or equivalent; coursework or certification in office administration is a plus
• Comfort with Microsoft Office (Outlook, Word, and Excel) and a willingness to learn our healthcare systems
• Familiarity with medical or healthcare terminology is preferred, but not required
• Strong organization and time management, with the ability to work independently and take initiative
• Clear, professional communication, both written and spoken
• A warm, respectful approach to everyone you work with, and care for the privacy of the patients we serve

Work Environment

Primarily works in an office

Supervisor

Business Office Manager

Supervises

• None

Risk Level

Office-based; limited physical effort or patient contact

Why Join Us

Sierra is a nonprofit, so our focus is on the patients and community we serve. You’ll join a close-knit team that notices and celebrates the people behind the scenes.

• Medical, dental, and vision coverage, PTO, and a 401(k)
• Mileage reimbursement
• Educational Encouragement for certifications, licensure advancement, and continuing education
• Monthly Employee Recognition
• Discipline Appreciation Events, including a dedicated gift and luncheon for Administrative Staff
• Team building events, including potlucks and celebrations across Las Cruces and Truth or Consequences
• Referral bonuses for qualified referrals

If you take pride in making things run well and want your work to matter to the families we serve, we’d be honored to meet you and help you bring out the courage in others.

#ZR