Administrative Assistant – Protective Services Unit

Department-of-Family-and-Protective-Services; Kerrville (TX); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health insurance on site

Retirement plans

Paid vacation

Dental and vision options

Flexible spending accounts

Employee discounts

Job summary

The Texas Department of Family and Protective Services seeks an Administrative Assistant (CPI INV Unit Admin Asst I) to support the unit supervisor and staff in Kerrville, TX. You will handle calls, routing, prepare documents, and assist with travel and forms.

Responsibilities include data entry into IMPACT, maintaining case files, and coordinating with DFPS staff and the public. This is a regular, full-time role with travel up to 25% and a daytime shift.

Qualifications

• Knowledge of office practices and administrative procedures.
• Skill in using computer environments (Windows).
• Ability to establish and maintain effective working relationships.
• Strong verbal and written communication skills.
• Experience supporting multiple staff members in an office setting.
• Ability to interact with all levels of staff.
• Ability to work independently in a fast-paced environment.
• Proficient with basic office equipment and software.

Responsibilities

• Answers and screens telephone inquiries; routes messages and records intake information for referrals.
• Prepares correspondence, forms, travel vouchers, meeting notes and evaluations.
• Assists with office processes and equipment issues; sorts and routes mail.
• Prepares forms including time and leave, and helps with travel reimbursements and back-up training.
• Maintains progress-tracking systems, forms, case files and reports.
• Performs data entry into IMPACT and other systems; provides agency information and referrals.
• Maintains a regular, predictable schedule and respects diversity in the workplace.

Skills

Office systems

Verbal communication

Written communication

Interpersonal skills

Multitasking

Independent work

Computer skills

Confidential handling

Education

High school diploma

Substitute college hours for experience

Job description

The Texas Department of Family and Protective Services seeks an Administrative Assistant (CPI INV Unit Admin Asst I) to support the unit supervisor and staff in Kerrville, TX. You will handle calls, routing, prepare documents, and assist with travel and forms.

Responsibilities include data entry into IMPACT, maintaining case files, and coordinating with DFPS staff and the public. This is a regular, full-time role with travel up to 25% and a daytime shift.