Administrative Assistant - Patient Services & Scheduling

Medical University of South Carolina; Lancaster (SC); On-site; USD 23,000 - 33,000; Full time

Job summary

Medical University of South Carolina is seeking an Administrative Assistant for our Outpatient Therapy Facility. As the first point of contact, you will handle patient scheduling, registrations, and insurance coordination, while ensuring a welcoming and organized front desk.

Ideal candidates have strong communication, experience with Epic or similar EMR, and at least one year in a medical office. This full-time role offers 40 hours weekly in Lancaster, SC, with hourly pay and a collaborative

Qualifications

• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Attention to detail and accuracy in documentation.
• Experience with Epic or other electronic medical record systems preferred.

Responsibilities

• Process and maintain patient charts, including gathering information from other facilities and departments as needed.
• Demonstrate proficiency in Epic and other healthcare software systems.
• Answer incoming calls professionally and accurately document and process information received.
• Maintain patient records, forms, and documentation in compliance with facility standards.
• Assist patients with registration and onboarding processes.
• Respond promptly and courteously to patient inquiries, requests, and concerns.
• Maintain a clean, organized, and welcoming office environment.
• Assist with inventory management of office and therapy supplies.
• Perform additional administrative duties as assigned.

Skills

Communication

Customer service

Organizational skills

Attention to detail

Independence

Education

High School Diploma or GED

Tools

Epic

Job description

Medical University of South Carolina is seeking an Administrative Assistant for our Outpatient Therapy Facility. As the first point of contact, you will handle patient scheduling, registrations, and insurance coordination, while ensuring a welcoming and organized front desk.

Ideal candidates have strong communication, experience with Epic or similar EMR, and at least one year in a medical office. This full-time role offers 40 hours weekly in Lancaster, SC, with hourly pay and a collaborative