Administrative Assistant - Order Processing

Gordon Incorporated; Bossier City (LA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Disability Insurance

Life Insurance

Employee Stock Ownership Plan (ESOP)

Health insurance

Paid time off

Vision insurance

401(k)

Dental insurance

Job summary

Gordon Incorporated in Bossier City, LA is seeking an Administrative Assistant to support our order processing team. You will accurately enter and manage customer orders, handle calls with professionalism, and maintain essential paperwork to keep operations running smoothly.

The ideal candidate will be proficient in Microsoft Office, highly organized, detail-oriented, and capable of clear written and verbal communication.

Qualifications

• High School Diploma is required.
• Experience in Manufacturing, Architecture, Construction, or related field preferred.

Responsibilities

• Accurately entering and managing customer orders
• Handling incoming customer calls with professionalism and efficiency
• Processing and maintaining essential paperwork and documentation
• Supporting internal teams to ensure smooth workflow and communication

Skills

Microsoft Office

Organization

Attention to detail

Communication

Presentation skills

Interpersonal skills

Teamwork

Education

High School Diploma

Job description

Position Overview

We’re seeking a highly organized, proactive, and energetic Administrative Assistant to support our order processing team in Bossier City, LA. This role plays a key part in daily business operations and customer support. Primary responsibilities include:

• Accurately entering and managing customer orders


• Handling incoming customer calls with professionalism and efficiency


• Processing and maintaining essential paperwork and documentation


• Supporting internal teams to ensure smooth workflow and communication

The ideal candidate thrives in a fast-paced environment, communicates clearly, and takes ownership of their work while delivering outstanding service to both internal and external stakeholders.

Benefits

• Employee Assistance Program (EAP)


• Disability Insurance


• Life Insurance


• Employee Stock Ownership Plan (ESOP)


• Health insurance


• Paid time off


• Vision insurance


• 401(k)


• Dental insurance

Education & Experience

• High School Diploma required


• Experience in Manufacturing, Architecture, Construction, or a related field preferred

Knowledge, Skills & Abilities

• Proficient in Microsoft Office Suite


• Strong organizational skills with the ability to prioritize and manage multiple tasks


• Detail-oriented with a high level of accuracy


• Excellent written and verbal communication skills


• Strong presentation and interpersonal skills

Customer-Focused Mindset

• Demonstrates a commitment to exceptional service


• Takes ownership in resolving customer concerns (or ensures proper follow-up)


• Actively listens, asks clarifying questions, and confirms understanding


• Follows up promptly and consistently


• Builds positive connections through professionalism, warmth, and respect

Work Style & Professional Attributes

• Strong sense of accountability and reliability


• Positive attitude and team-oriented mindset


• Able to work independently while also collaborating effectively


• Comfortable working autonomously with guidance on complex matters


• Open to feedback and adaptable to change


• Actively supports and engages in company culture