Administrative Assistant, Office of Student Support and Success (Part Time) University of Scranton

Ajcunet; Scranton (Lackawanna County); On-site; USD 19,000 - 25,000; Part time

Job summary

The University of Scranton seeks a part-time Administrative Assistant for the Office of Student Support and Success (OSSS). This role provides administrative and operational support, coordinates front-office communications, student employee schedules, time records, and routine purchasing and service requests.

Applicants will help maintain accurate records, assist with biweekly time and payroll processes, and provide logistical support for OSSS meetings and programs.

Qualifications

• High school diploma or equivalent required.
• Experience in administrative support preferred.
• Experience in higher education is a plus.
• Ability to maintain confidential records and FERPA compliance.

Responsibilities

• Serve as front-office contact, answer phones, greet visitors, and route inquiries.
• Coordinate day-to-day student employee scheduling and training.
• Prepare biweekly time and payroll records for front-desk staff and HUB monitors.
• Review time submissions and document discrepancies for payroll approval.
• Process monthly credit-card documentation and reconcile with university offices.
• Order and maintain office supplies and support OSSS operations.

Skills

Office software

Scheduling

Payroll knowledge

Timekeeping

Customer service

FERPA knowledge

Communication

Education

High school diploma or equivalent

Postsecondary coursework or associate degree preferred

Tools

Microsoft Word

Microsoft Excel

Outlook

Payroll systems

Work-order systems

Job description

University of Scranton
Administrative Assistant, Office of Student Support and Success (Part Time)

Non-Discrimination Statement

The University is committed to providing an educational, residential, and working environment that is free from harassment and discrimination. Members of the University community, applicants for employment or admissions, guests and visitors have the right to be free from harassment or discrimination based on race, color, creed, religion, ancestry, gender, sex, pregnancy and related conditions, sexual orientation, gender identity or expression, age, disability, genetic information, national origin, ethnicity, family responsibilities, marital status, veteran or military status, citizenship status, or any other status protected by applicable law.

Sexual harassment, including sexual violence, is a form of sex discrimination prohibited by Title IX of the Education Amendments of 1972. The University does not discriminate on the basis of sex in its educational, extracurricular, athletic, or other programs or in the context of employment.

The University will promptly address reports of discrimination under the University Non-Discrimination and Anti-Harassment Policy (NDAH Policy) or the Sexual Harassment and Sexual Misconduct Policy (SHSM Policy). Anyone who has questions about the above referenced policies, or wishes to report a possible violation of one of the policies should contact: Elizabeth M. Garcia Title IX Coordinator Office of Institutional Compliance & Title IX Institute of Molecular Biology & Medicine, Suite 315 [e-mail] [phone] https://www.scranton.edu/compliance-titleix/

The University of Scranton is an Equal Opportunity Employer/Educator.

University Mission

The University of Scranton is a Catholic and Jesuit university animated by the spiritual vision of Saint Ignatius Loyola, a tradition of excellence, and a commitment to the common good. The University is a community dedicated to the formation of students, and to the freedom of inquiry and personal development fundamental to the growth in wisdom and integrity of all who share its life.

Department

Student Support and Success

Job Purpose

The Administrative Assistant provides administrative and operational support to the Office of Student Support and Success (OSSS), helping ensure timely and responsive service to students, faculty, staff, and campus partners. This position coordinates front-office communications, student-employee schedules and time records, routine purchasing and service requests, and logistical support for OSSS meetings and programs. The Administrative Assistant contributes to a welcoming, organized, and student-centered environment consistent with the University’s Catholic and Jesuit mission and commitment to the education of the whole person.

Essential Duties

• Serve as a front-office point of contact by answering telephones, welcoming visitors, responding to routine inquiries, and referring questions requiring specialized assistance to appropriate OSSS staff
• Coordinate day-to-day work-study staffing for the OSSS front desk, including communicating with student employees, creating and maintaining schedules, and training students in established office procedures
• Prepare and verify biweekly time and payroll records for front-desk work-study student employees and route records for review and authorization under University procedures
• Review biweekly notetaker time submissions against uploaded notes, document discrepancies, and prepare records for authorized payroll approval
• Prepare and verify biweekly time and payroll records for HUB monitors, resolving routine discrepancies or referring them to the appropriate supervisor
• Order and maintain office supplies and other routine materials needed to support OSSS operations
• Complete monthly credit-card transaction documentation and reconciliation in coordination with the appropriate University offices, following established procedures
• Create and track work orders for maintenance, facilities, and other operational needs; communicate updates to OSSS staff as appropriate
• Schedule and provide logistical support for Writing Center and tutoring trainings, faculty advisory meetings, workshops, internal meetings, and other OSSS activities
• Coordinate ordering and preparation of materials for the annual Rose Kelly and Frank O’Hara awards, particularly during the October-December planning period
• Maintain accurate administrative records, schedules, and routine office documentation while safeguarding sensitive student and employee information in accordance with University policies

Additional Skills Required

• Ability to use common office applications (e.g., Word, Excel, Outlook) and learn University payroll, scheduling, purchasing, and work-order systems.
• Ability to prepare, review, and maintain accurate schedules, time records, and transaction documentation.
• Strong attention to detail and accuracy in reviewing administrative records and processing routine transactions.
• Ability to communicate expectations and provide routine procedural training to student employees.
• Ability to maintain confidential records in compliance with FERPA and related privacy regulations.
• Excellent oral, written, and organizational skills.
• Strong interpersonal skills, particularly in working with college students and faculty.
• Ability to collaborate effectively within an academic community.
• Ability to manage multiple priorities and meet deadlines.
• Strong problem-solving and creative thinking skills.
• Ability to create a supportive and inclusive learning environment.
• Knowledge of and commitment to the University’s Jesuit mission and goals.
• The ability to uphold human dignity and respect by recognizing each person's worth, valuing diverse perspectives, and treating others with kindness, fairness, and empathy.
• Must be able to respect, support and contribute to the University’s Catholic and Jesuit mission.

Minimum Education Requirements

High school diploma or equivalent required

Preferred Education

Postsecondary coursework or an associate degree preferred

Minimum Job Experience Requirements

At least one year of experience in administrative support, office coordination, reception, customer service, or comparable work at the time of hire

Preferred Qualifications

• Experience in higher education or another student-centered service environment
• Experience with timekeeping/payroll processes, scheduling student employees, purchasing, or reconciliation of transactions

Years of Experience: 1
University Classification: Clerical
FLSA Classification: Non-Exempt
Schedule/Work Hours: This is a part-time position scheduled for 20 hours per week. Hours will generally be Monday through Friday from 10:00 a.m. to 2:00 p.m.; however, flexibility is preferred in order to satisfy department needs.
Full Time/Part Time: Part-Time
Annual Schedule: 12

Special Instructions to Applicants

Posting Number: S1088P
Open Date: 11/09/2026
Close Date: 11/23/2026
Open Until Filled: No