Administrative Assistant: Office & Customer Support

BWI Companies, Inc.; Mississippi; On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

HSA/FSA options

Life insurance

Paid vacation

Company holidays

Job summary

BWI Companies, Inc. in Mississippi is seeking an organized Office Assistant to provide essential administrative support, deliver outstanding customer service, and help keep daily operations running smoothly.

You’ll handle calls, greet visitors, manage records, and assist with travel coordination and document preparation. Ideal candidates have an associate degree or equivalent, 2–4 years in admin or customer service, and strong MS Office skills.

Qualifications

• Associate degree or equivalent combination of education and experience preferred.
• Two to four years of administrative, office support, or customer service experience.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Experience with AS400 or similar ERP systems is a plus.
• Strong organizational and time management skills with excellent attention to detail.
• Effective verbal and written communication skills.
• Ability to manage multiple priorities while maintaining accuracy.
• Professional, dependable, and able to handle confidential information with discretion.
• Self-motivated with a positive attitude and strong customer service mindset.

Responsibilities

• Answer and direct incoming phone calls in a professional and friendly manner.
• Welcome visitors and assist them with check-in, directing them to the appropriate team members.
• Maintain office supply inventory and coordinate ordering as needed.
• File, organize, and retrieve documents and company records.
• Respond to customer inquiries and provide timely updates regarding orders, quotes, and other account information.
• Enter and maintain accurate customer data, including order information, return requests, and quote documentation.
• Prepare purchase orders, reports, correspondence, and other business documents using Microsoft Office.
• Coordinate travel arrangements for managers and staff.
• Plan and organize quarterly division meetings, including scheduling conference rooms, coordinating catering, and arranging lodging when necessary.
• Provide administrative support to help ensure efficient daily office operations.

Skills

Communication skills

Time management

Attention to detail

Organization

Customer service mindset

Education

Associate degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

AS400 ERP

Job description

BWI Companies, Inc. in Mississippi is seeking an organized Office Assistant to provide essential administrative support, deliver outstanding customer service, and help keep daily operations running smoothly.

You’ll handle calls, greet visitors, manage records, and assist with travel coordination and document preparation. Ideal candidates have an associate degree or equivalent, 2–4 years in admin or customer service, and strong MS Office skills.