Administrative Assistant - Market Operations & Scheduling

Tennessee Orthopaedic Alliance; Spring Hill (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Paid Time Off

401(k)

Job summary

Tennessee Orthopaedic Alliance in Middle Tennessee is seeking an Administrative Assistant to provide direct administrative and operational support to the Market President and Director of Market Operations across South Market. The role involves coordinating meetings, managing schedules, and maintaining trackers to ensure smooth workflows.

Candidates should be detail-oriented, able to screen requests, track deadlines, and support administrative teams during staffing shortages and high-volume

Responsibilities

• Prepare agendas, take meeting minutes, and maintain action-item trackers.
• Track correspondence, requests, deadlines, and outstanding follow-up items.
• Screen incoming requests and route them to the appropriate leader or department.
• Coordinate meals and supplies for provider, leadership, shareholder, candidate, and vendor meetings.
• Update physician and APP call schedules, including changes and coverage updates with ABC call and Maury Regional
• Assist with provider master schedules, clinic coverage lists, contact lists, and distribution lists.
• Manage workers' compensation attorney correspondence, including logging requests, collecting necessary documentation, tracking deadlines, coordinating payment requirements, and routing requests for appropriate review.
• Maintain an attorney correspondence tracker to document the request, responsible provider, due date, payment status, and completion.
• Ensure attorney and workers' compensation communications are documented appropriately without independently providing legal or medical opinions.
• Serve as a runner between Columbia, Spring Hill, Lawrenceburg, and other market locations for documents, supplies, deposits, equipment, or other approved operational needs.
• Cross-train in administrative clinic functions to provide coverage when needed, including check-in, checkout, scheduling, phone support, chart preparation, document scanning, and other nonclinical workflows.
• Support administrative teams during staffing shortages, high-volume periods, and special initiatives.
• Help maintain market policies, tip sheets, forms, shared files, and administrative resources.
• Check and distribute mail at all locations including Maury
• Perform other administrative and operational duties assigned by the Market President or Director of Market Operations.

Job description

Tennessee Orthopaedic Alliance in Middle Tennessee is seeking an Administrative Assistant to provide direct administrative and operational support to the Market President and Director of Market Operations across South Market. The role involves coordinating meetings, managing schedules, and maintaining trackers to ensure smooth workflows.

Candidates should be detail-oriented, able to screen requests, track deadlines, and support administrative teams during staffing shortages and high-volume