Administrative Assistant/LNA

Rockingham County (NH); Brentwood (NH); On-site; USD 25,000 - 33,000; Full time

Job summary

Rockingham County, NH is seeking an Administrative Assistant to support the Nursing Department. The role coordinates medical appointments, arranges transport, and accompanies residents to off-site visits as needed. It also handles clerical duties, phone coverage, and census maintenance.

The position emphasizes resident well-being, confidentiality, infection control, and alignment with quality improvement efforts. Full-time, non-exempt, union environment.

Qualifications

• High School Diploma or GED.
• Office procedures knowledge: one-year certificate equivalent.
• Three to five years related experience and/or training.
• Must possess NH LNA license.
• CPR/BLS certification required.

Responsibilities

• Coordinate medical appointments with providers and transport.
• Accompany residents to off-site appointments as needed.
• Perform clerical duties and answer/direct calls.
• Maintain census information and resident packets.
• Support admission/re-admission packets and physician forms.
• Assist with orientation program and incident documentation.

Skills

Administrative support

Scheduling

Communication

Phone etiquette

Education

High School Diploma or GED

NH Licensed Nursing Assistant (LNA) license

CPR / Basic Life Support (BLS) certification

Job description

Welcome to the commerce center of Southern New Hampshire! Here at Rockingham County, NH, we service our local community through efforts at our County Attorney’s Office, Registry of Deeds, Sheriff’s Office, Department of Corrections, Finance Office, Human Resources, Nursing Home, Assisted Living Community, and Facilities Operations. We believe in empowering and challenging our team members through opportunities of growth, education, and wellness initiatives. Our team is driven by our mission of serving our community. Be a part of the bigger picture, work alongside industry professionals, enjoy fantastic benefits + generous paid time off, and discover the Rockingham County difference.

SCOPE OF POSITION:

The Administrative Assistant provides administrative and clerical support to the Nursing Department. This position schedules and coordinates internal and external medical appointments for residents, including arranging appropriate transportation, and accompanies residents to occasional off-site appointments as needed. We are committed to providing preventative and restorative care to all residents and clients here at Rockingham County. We want our residents to feel safe, comfortable, and supported in all aspects of their lives to include not only physical, but also emotional, social, spiritual, environmental, and intellectual well-being. The Administrative Assistant plays an important role in supporting the daily operations of the Nursing Department through a combination of clerical, scheduling, communication, and resident support functions. Responsibilities include coordinating medical appointments with providers, arranging transportation, accompanying residents to occasional off-site appointments, and assisting with resident mobility as needed. The position also performs general clerical duties, answers and directs phone calls, maintains and distributes daily census information, and maintains resident/client packets for hospital admissions and physician appointments. Additional responsibilities include maintaining Nursing Department admission and re-admission packets, hospice paperwork, and emergency documentation files, creating monthly mail merges for physician order forms, and providing clerical support for the center’s routine orientation program. The Administrative Assistant participates in special projects, survey inspections, Quality Improvement/QAPI programs, required trainings and meetings, and further, supports Resident Rights, confidentiality, safety, and Infection Control policies and procedures. This position also responds to emergency situations in accordance with facility policies and assists as necessary. Must be able to work hours as scheduled based on the requirements of the position and department.

• High School Diploma or GED; and
• Knowledge of office procedures equivalent to the completion of a one-year certificate from college or technical school or;
• Three to five years related experience and/or training or equivalent combination of education and experience.
• Must possess and maintain a current, valid, unencumbered New Hampshire Licensed Nursing Assistant (LNA) license.
• CPR / Basic Life Support (BLS) certified.

STATUS:Full Time / Non-Exempt / Union

Equal Employment Opportunity

Mandatory post offer physical and drug testing for new hire. Criminal records check required.