Administrative Assistant: Land Solutions Hotline & Docs

Atwell, LLC; Southfield (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Generous Paid Time Off

Paid Parental Leave

Flexible work schedules

Tuition Assistance

Employee wellness programs

Job summary

Atwell, LLC is seeking an Administrative Assistant to join the Land Solutions, Payment Services Team in Southfield, MI. This full-time, on-site role will primarily manage our landowner hotline and support documentation and project organization. After 3–6 months, remote work one day per week may be possible, subject to approval.

The role requires a strong phone presence, excellent communication skills, and the ability to work independently and as part of a team.

Qualifications

• 1+ year of administrative experience (preferred).
• Experience handling high call volumes or working in a customer service/hotline environment (strongly preferred).
• Proficiency in Microsoft Office Suite, especially Excel.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication — comfortable speaking with people over the phone.
• Ability to maintain confidentiality.

Responsibilities

• Hotline Management (Primary Focus): Serve as the main point of contact for the landowner hotline — answering calls and providing timely, professional responses.

Skills

Phone presence

Excellent communication

Organizational skills

Confidentiality

Microsoft Office proficiency

Tools

Excel

Word

Outlook

Job description

Atwell, LLC is seeking an Administrative Assistant to join the Land Solutions, Payment Services Team in Southfield, MI. This full-time, on-site role will primarily manage our landowner hotline and support documentation and project organization. After 3–6 months, remote work one day per week may be possible, subject to approval.

The role requires a strong phone presence, excellent communication skills, and the ability to work independently and as part of a team.