Administrative Assistant Job Description

ServLife International; Indianapolis, Northern (IN, KY); Hybrid; USD 22,000 - 28,000; Part time

Benefits offered by this job

Vacation days

Personal days

Holidays

Job summary

ServLife International seeks an Administrative Assistant to handle day-to-day clerical functions at our office in Indianapolis. You will process donor contributions, keep sponsorship data current, and support general office tasks with accuracy and care.

The role reports to the Operations and Finance Coordinator and requires integrity, strong organizational skills, and proficiency in Word/Excel; Bloomerang experience is a plus. This is a 15–20 hour/week on-site position with benefits.

Qualifications

• Integrity and discretion with donor information.
• Strong administrative and organizational abilities.
• Proficient in Word/Excel; Bloomerang or similar CRM experience is a plus.
• Ability to prioritize tasks and meet deadlines in a high-volume office.
• Clear written and verbal communication with supporters and staff.
• Alignment with ServLife’s mission and values.

Responsibilities

• Financial & Donor Processing: receive mail from PO Box, process donations, record activity in CRM, generate reports.
• Sponsorship Maintenance: update payment info and contact donors for delinquent sponsorships.
• Office Administration: manage general tasks, answer phones, file filings and keep records up to date.
• Communication & Events: coordinate mailings and support ServLife events and staff projects.

Skills

Integrity & discretion

Organizational skills

Technical proficiency

Task management

Communication

Mission alignment

Tools

Bloomerang CRM

Microsoft Word

Microsoft Excel

Job description

ABOUT SERVLIFE INTERNATIONAL

ServLife International is a Christian nonprofit working in India and Nepal. ServLife seeks to equip God’s people for the work of serving and building up the body of Christ by providing education, equipping and empowerment for churches, children and families in need around the world. ServLife’s small USA staff supports the work in India and Nepal through oversight, governance, fundraising, finances, legal and administration. Our office is northeast Indianapolis at 9953 Crosspoint Blvd, Indianapolis, IN 46256.

We invite qualified applicants to consider this opportunity to make a difference in the lives of pastors, children and families in India and Nepal by serving on our team.

POSITION SUMMARY

The Administrative Assistant is a detail-oriented, task-driven role responsible for the day-to-day clerical functions of the office. Reporting to the Operations and Finance Coordinator, this position ensures that donor contributions are processed accurately, sponsorship data is kept current, and general office tasks are handled with efficiency and care.

POSITION RESPONSIBILITIES

• Financial & Donor Processing: Collect mail from the PO Box and process check donations. Utilize our CRM (Bloomerang) to record donor activity and generate necessary reports.


• Sponsorship Maintenance: Identify delinquent sponsorships or expiring credit cards; contact donors/sponsors to update payment information and ensure continuity of support.


• Office Administration: Manage general office tasks, answer phones, assist callers, and take detailed messages. Keep ServLife up to date on necessary legal and membership filings.


• Communication & Events: Coordinate regular mailings. Provide administrative support for ServLife events and other shared staff projects as needed.

QUALIFICATIONS

• Integrity & Discretion: Must possess the highest level of work ethics and integrity with a proven ability to maintain strict confidentiality of donor information.


• Organizational Skills: Strong administrative skills with the ability to take initiative and complete responsibilities with minimal supervision.


• Technical Proficiency: Proficient in Microsoft Word and Excel. Previous experience with Bloomerang or similar CRM software is a significant plus.


• Task Management: Demonstrated ability to prioritize tasks, meet deadlines, and manage a high volume of detail-oriented work.


• Communication: Good written and verbal communication skills for interacting with supporters and staff.


• Mission Alignment: Thoroughly committed to ServLife’s mission and values.

WORK ENVIRONMENT

This position is primarily executed on-site in ServLife’s office at 9953 Crosspoint Blvd, Indianapolis, IN 46256.

POSITION TYPE

This position is 15-20 hours per week.

SALARY AND BENEFITS

This position pay range is $16-20/hr depending on the candidate.

• 5 vacation days


• 6 personal days


• 10 holidays per year (if working 20 hours/week average)

This position description does not constitute a contract of employment and ServLife International may exercise our employment-at-will rights at any time.